Join us as the Senior Coordinator to take your business support career to the next level with a global market leader.

AIG is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Make your mark in Enterprise Risk Management

As well as helping customers to manage risks, AIG faces a wide array of our own risks every day. The Enterprise Risk Management (ERM) team partners across the AIG organisation to inform strategic decision-making and to facilitate rational risk-taking that drives profitable growth. ERM ensures we have the right tools, processes and systems in place to identify, measure and manage our risks. As an ERM colleague, you can enhance your acumen by helping to shape and support our approach to risk.

How you will create an impact

Based in Melbourne or Auckland, this role has a requirement of working at least 3-4 days in the office. This unique opportunity combines responsibility for strengthening risk governance and regulatory engagement, alongside coordination for the ERM team in Pacific, as well as providing executive-level support to the CRO. This is a high exposure role with a real opportunity to support a high-performing team and grow professionally into a risk manager or business partner.

Key accountabilities will include (but are not limited to):

Lead risk reporting and risk governance matters across Australia and New Zealand including Board and Management information reporting.

Establish and maintain integrated reporting mechanisms that provide timely insights into risk management activities, risk governance and oversight to senior leadership and relevant stakeholders.

Track and coordinate regulatory responses, liaising with APRA, ASIC and other regulatory bodies as required in conjunction with Legal and Compliance.

Contribute to risk projects – this can range from regulatory changes in Australia and New Zealand, controls assurance, GRC tool implementation, climate disclosures, or regional and global initiatives.

Support the wider team to drive risk integration into strategic planning and execution, promoting a culture of risk awareness and accountability throughout the Australia and New Zealand business.

Provide strategic executive-level support to the CRO, including proactive calendar, inbox and travel management.

Coordinate CRO’s engagements with internal and external stakeholders including regulators, auditors, and directors.

Draft and review internal and external communications, board papers, briefing packs, and regulatory correspondence.

Track actions, decisions, and reporting obligations across key risk and governance forums.

What you’ll need to succeed

Proven experience in a business support or coordinator role.

Excellent verbal and written communication skills with the ability to engage credibly with senior stakeholders and regulators.

Demonstrated experience working with senior executives.

High-level proficiency in Microsoft Office, particularly Word, Outlook, Excel and PowerPoint.

Effective time management and prioritisation – you’ll deal with competing priorities and time sensitivity.

Strong attention to detail, record keeping, accurate reporting and drafting skills

Ability to handle confidential information with the utmost care and professionalism

A passion for risk management and the strong willingness to make a unique impact

The following would be advantageous:

Strong working knowledge of ISO31000 or other risk-related frameworks.

Prior experience or technical working knowledge of ServiceNow or other GRC tools/platforms.

Prior experience or technical working knowledge of insurance risk, actuarial or general insurance products and services.

Ready to solve bigger problems? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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