**Job Description:** JOB TITLE: Senior Quality Assurance JOB LOCATION: 3400 W Plano Pkwy., Plano, Texas 75075 DUTIES: Develop and implement testing strategies for Salesforce systems. Design and execute test scripts, document test results, and ensure the functionality of the system. Verify that all Salesforce operations are working as intended by ensuring the quality of the system. regularly monitor system performance, and report on any issues. Collaboration. Work closely with the development team to understand the changes being made to the system and ensure these changes don't negatively impact the system's performance. Identify, track, and document any bugs or issues within the Salesforce system. Work with the development team to troubleshoot and rectify these issues. Review and analyze the effectiveness of current testing strategies. Make recommendations for process improvements to enhance the system's quality and efficiency. Maintain detailed documentation of the testing process, issues encountered, and resolutions implemented. Conduct training sessions for other team members by enhancing their understanding of the system and its functionalities. Seek to improve testing and quality assurance processes by making recommendations for enhancements where necessary. Apply experience with Salesforce projects and technologies. Apply knowledge of Agile principles and practices. Adapt and apply Agile principles to different situations. Analyze complex problems, identify root causes, and work with dev teams to resolve. Utilizes Salesforce Certification. REQUIREMENTS: Requires a Bachelor degree, or foreign equivalent degree, in Computer Science, Information Technology, Business Administration, or Computer Engineering and 3 years of experience in the job offered or 3 years of experience in a related occupation applying experience with Salesforce projects and technologies; applying knowledge of Agile principles and practices; adapting and applying Agile principles to different situations; analyzing complex problems, identifying root causes, and working with dev teams to resolve. Requires Salesforce Certification. Our Senior Quality Assurance earn between $130,000 - $158,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Plano, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status