Job Title

Senior Property Executive

Job Description Summary

"1. Lead the site operation team of technical officers, helpdesk executives to deliver IFM service for camps/sites in charge;
2. Establish overall facilities operation model, instill daily operation tool box meeting, and implement O&M programs/procedures according to approved QCP;
3. Track and manage the KPI of the IFM team, and drive for improvement on overall KPI score;
4. Responsible on P&L of IFM operation in camps/sites in charge, track and manage the overall claim and cost, and drive down the cost which we have direct control;
5. Manage and keep up the moral and performance of the IFM team members, coach the TOs on both technical skill and soft skills;
6. Lead TOs on MWS planning to ensure subcontractors perform services with good quality and support emergency fault calls according to contract requirements;
7. Timely communication to the IFM team on direction and expectation from management and clients;
8. Lead the team to engage and build rapport with camp user and clients;

"

Job Description

RESPONSIBILITIES :
 Lead the site operation team of technical officers, helpdesk executives to deliver
IFM service for camps/sites in charge.
 Establish overall facilities operation model, instill daily operation tool box meeting,
and implement O&M programs/procedures according to approved QCP.
 Track and manage the KPI of the IFM team, and drive for improvement on overall
KPI score.
 Responsible on P&L of IFM operation in camps/sites in charge, track and
manage the overall claim and cost, and drive down the cost which we have direct
control.
 Manage and keep up the moral and performance of the IFM team members,
coach the TOs on both technical skill and soft skills.
 Lead TOs on MWS planning to ensure subcontractors perform services with good
quality and support emergency fault calls according to contract requirements.
 Timely communication to the IFM team on direction and expectation from
management and clients.
 Lead the team to engage and build rapport with camp user and clients.

INCO: “Cushman & Wakefield”