The Role 

As Senior Project Manager, you will be responsible for coordinating and managing translation and localisation projects to completion whilst ensuring IQVIA’s standards are met. You will build and maintain strong relationships with internal and external stakeholders/clients. You will oversee multiple projects, identifying any potential issues and resolving these as they arise. 
 
Your Responsibilities will include:  

•    Managing multiple translation and localisation projects at any one time from receipt to completion 
•    Coordinate all project phases and efficiently predict the delivery of those phases to deliver within the best possible deadline 
•    Assesses the client’s expectations or specifications, advising on best practices when appropriate to ensure content effectiveness and client satisfaction 
•    Act as main point of contact for internal/external clients, managing any escalations or issues that may arise 
•    Select appropriate vendors and negotiate deadlines and rates with vendors  
•    Establish and maintain excellent relationships with contract linguists and proof-readers across multiple locations 
•    Coordinate with quality personnel to ensure accuracy is maintained and instructions are followed to a perfect standard 
•    Monitor and control projects status and progress 
•    Budget and finance management of projects, ensuring all work is completed within assigned budget 
•    Prepare and maintain project documentation  
•    Comply with relevant and applicable IQVIA procedures  
•    Work with Team Leaders to help in the training and development of junior staff 
•    Perform quality checks at various stages of the project to ensure linguistic effectiveness is maintained 
 
Required knowledge, skills and abilities:  

•    Minimum of 4 years of experience working as Project Manager in the Language Services industry. 
•    Excellent written/verbal communication skills 
•    Fluency in English is essential, an additional language would be a strong asset.
•    Degree in Linguistics, Translation, Localisation related subject would be preferred but is not essential 
•    Good attention to multilingual content effectiveness details such as accuracy whilst maintaining high quality standards 
•    Ability to meet strict deadlines; manage competing priorities and changing demands.  
•    Excellent problem solving and analytical skills  
•    Ability to follow instructions/guidelines, work independently and on own initiative.  
•    Must demonstrate good IT skills 
•    Experience working with XTRF and/or memoQ as well as with any TMS would be highly advantageous  
•    Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligences.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.