Description We are looking for a Senior Program Manager to support our Cross Border programs in Brazil and orchestrate growth expansion initiatives. The position requires an individual who can work autonomously in a fast paced, demanding and often ambiguous environment. Additionally, since this position involves working with multiple teams and partners in a fast growing opportunity, the role requires strong stakeholder management capabilities and ownership with great bias for action in getting things done themselves. The successful candidate will have a strong program/project management background and good understanding of the global trade operations, logistics and trade compliance landscape. You should combine strategic thinking with practical execution, demonstrating the ability to navigate complex topics and solve problems efficiently. Your excellence in stakeholder management and cross-functional collaboration, combined with strong program management skills, will be essential for success in this role. Most importantly, you should have the ability to develop and implement effective solutions for complex challenges, ensuring both compliance and operational efficiency. To succeed in this role you will need strong analytical and problem-solving skills with data-driven decision making. Key job responsibilities Key job responsibilities Strategic Planning & Execution Drive comprehensive program planning across multiple workstreams, including operational improvements, and strategic initiative Lead end-to-end delivery of critical business programs, ensuring alignment with organizational objectives Develop and maintain program roadmaps, KPIs, and success metrics Drive Operational Excellence Monitor and optimize key performance metrics, set mechanisms and define SOP`s and SLA`s for third party service providers Stakeholder management Partner with cross-functional teams including Business teams, Compliance, Legal, Finance, Operations Lead weekly syncs and planning sessions with multiple stakeholders Provide clear communication and strategic updates to senior leadership Build and maintain strong relationships across all organizational levels Process Improvement & Innovation Identify and implement optimization opportunities across the Supply Chain Develop and execute strategic initiatives to improve operational performance Basic Qualifications - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Global Trade Operations and/or Trade Compliance - Proven track record in program or project management Preferred Qualifications - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.