Senior Program Manager
Insight Global
Job Description
Key Responsibilities:
• Lead agile ceremonies, such as daily stand-ups, sprint plannings, backlog refinements, retrospectives, and
demos.
• Provide support using a servant-leadership style, facilitate discussions and decision making in meetings, and
resolve team impediments at multiple levels of an organization.
• Coach teams in their journey to Agile, support their self-organization and agile methodology knowledge
growth.
• Maintain proactive and open communications, horizontally and vertically, to drive transparency and clarity on
achievements, plans, and risks.
• Support and actively work to create a collaborative, friendly, close-knit team environment.
• Balances confidence with humility—pushes when needed, aligns when it matters.
• Soft skills are exceptional; builds trust and momentum across teams.
• Owns outcomes and drives clarity – PM participation makes things better.
• Use tools and techniques to support the team in shipping high quality software increments such as User
Stories, Test Driven Development, Continuous Integration, Continuous Testing, Automated Testing and JIRA
dashboards.
• Assembly, maintenance, and curation of project metadata and metrics that provide visibility to stakeholders
on program progress and quality and successfully leverage those metrics to identify program needs and
course correction.
• Assembly, maintenance, and curation of various team-level and project-level artifacts, including project plans,
communication plans, agile working agreements, scope definitions, RAID logs, RACI matrix, and weekly
reports.
• Understanding, tracking, and following-through with inter-team dependencies.
• Understand, communicate, and assist the team with resolving project issues, risks and delays.
• Included in problem solving.
• Communicate delivery times and scope to other software engineering teams that depend on a timely
delivery.
• Manage projects that impact the scrum team, including developing project plans and timelines for projects
and project deliverables.
• Holds functional managers accountable for their teams’ deliverables.
• Identifies and manages issues and risks and drives decision making.
• Communicates team and project status and schedule updates. Coordinate leads-level project syncs and
project reviews with senior and executive leadership
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• A minimum of 4 years of experience in technical program management with a focus on software application
development.
• Demonstrated experience as a Scrum Lead for cross-functional agile teams.
• Working knowledge of Jira/Confluence supporting agile methodologies.
• Experience with Smartsheet or MS Project.
• Experience with software development (SDLC) practices.
• Desire to expand domain and technical knowledge and take on additional responsibilities as appropriate.
• Anticipate working with teams on East or West Coast hours, with flexibility to work outside of regular office
hours to accommodate important meetings in different time zones.
Need title planning experience Preferred Qualifications:
• Technical knowledge of user interface and metadata management within the software development space.
• Advanced knowledge of tools including Atlassian Suite (JIRA/Confluence).
• Experience with metadata management, version control, and bulk title registration workflows.
• Experience in content planning, rights management, or metadata systems
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