Description Our team is looking for a Program manager to work with various stakeholder groups to procure data center capacity, support long term scaling strategies for AWS’s infrastructure regions, and manage a portfolio of critical infrastructure agreements. As the Program Manager, you will research, manage and facilitate all areas of transaction deal flow related to data center procurement projects in the region across all commercial deals. Our Program managers are: • Strategically oriented individuals with strong program or project management • Strong written and verbal communication skills • Have experience in process improvement and optimization • Working within an ambiguous environment • Possess a strong sense of ownership, • Data driven with a passion for continuous improvement. • Directly connecting with senior leaders and stakeholder • Able to collaborate with large groups of stakeholder across multiple programs or deals. • Have the ability to drive compliance within the organization Our Program Managers lead teams of internal and external stakeholders through all stages of the Data Center commercial lifecycle as designed in our Supply Qualification process from initial site due diligence through Construction and into Operation. The core role of the program manager is to support delivering capacity for our customers through developing stakeholder programs, process development and working closely with various identify risks and resolve issues to ensure those agreements are executed on time. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, ability to build, invent, and simplify a resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable. Key job responsibilities Key Job Responsibilities Program Management, Process Development and Optimization: • Drive integration between software and infrastructure teams to ensure optimal system performance and capacity management • Lead cross-functional collaboration between ML and related and DCSS teams to improve information flow and system integration • Develop and maintain strategic relationships with key software teams to ensure early awareness of technical limitations and requirements • Participate in capacity planning initiatives, particularly relating to AZ configurations and infrastructure scaling • Create and maintain documentation for technical limitations and requirements across different systems • Facilitate knowledge transfer between regional and global teams Stakeholder Management and Communication: • Represent regional interests in global technical discussions and strategic planning sessions • Drive engagement with Global team to maintain relationships and ensure alignment with global initiatives • Lead stakeholder engagement across technical and business teams • Drive strategic discussions with platform teams regarding regional infrastructure needs • Provide technical consultation and constructive feedback on proposed solutions • Build and maintain relationships with key technical decision-makers across the organization Technical Leadership: • Oversee technical integration projects between software and infrastructure teams • Provide technical expertise in strategic capacity discussions • Guide teams on infrastructure limitations and requirements • Identify and communicate technical risks and opportunities • Participate in technical design reviews and provide recommendations About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Basic Qualifications: • Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field • 5+ years of experience in technical program management, infrastructure operations, or similar roles • Demonstrated experience in cross-functional team leadership and stakeholder management • Strong understanding of data center operations and infrastructure scaling • Experience with process improvement and program management methodologies • Proven track record of developing and implementing technical processes and procedures • Experience in compliance documentation and policy implementation • Strong analytical and problem-solving skills with data-driven decision making experience • Excellent written and verbal communication skills in English Technical Knowledge Requirements: • Deep understanding of cloud infrastructure concepts and limitations • Knowledge of software integration principles and practices • Familiarity with infrastructure capacity planning and management • Understanding of availability zone (AZ) concepts and limitations • Experience with technical documentation and process mapping • Knowledge of regulatory compliance requirements in technical environments Preferred Qualifications • 5+ years of experience working with cloud infrastructure platforms Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. 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