Description As a Senior Program Manager in the WW Engineering and Innovation (WWEI) Program Management Office (PMO), you will be responsible for overseeing a portfolio of projects across the organization. Your role will ensure these projects align with our strategic objectives by managing project progress, tracking key metrics, ensuring project management standards, and facilitating communication between stakeholders. You will work across technology and operations teams to drive innovation, prioritize initiatives, and optimize processes that positively impact customer experience while supporting business growth. A key aspect of your role will be providing executive-level reporting, all while maintaining alignment with Amazon's goals and vision. Key job responsibilities - Design and implement Program Management Office (PMO) standards, methodologies, and frameworks across assigned functional areas - Lead the development and maintenance of executive-level business review documentation (MBRs and QBRs), with focus on performance metrics and strategic alignment - Collaborate with director-level leaders to drive strategic alignment, resource allocation, change management initiatives, and cross-functional decision-making - Facilitate stakeholder management through effective communication and transparent status reporting - Lead execution of high-priority worldwide initiatives while ensuring alignment with organizational strategy and objectives - Partner with vertical Program Managers to provide mentorship, ensure consistent delivery standards, and drive successful project outcomes A day in the life You will lead critical business initiatives by developing PMO strategies that deliver measurable organizational impact. Your projects will standardize our processes and improve operations across the organization. Working closely with director-level leaders and stakeholders, you'll define project requirements, monitor progress, and manage risks. Your role involves synthesizing complex information for executive reviews while maintaining clear communication channels to keep all stakeholders informed of changes and impacts. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Experience working cross functionally with non-tech teams - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field Preferred Qualifications - 2+ years of driving process improvements experience - PMP certificate - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.