Senior Product Owner - Digital Solutions
Centerwell
Become a part of our caring community and help us put health first
CenterWell leverages advanced technology to enhance primary care services for seniors. By integrating digital solutions, we provide personalized, comprehensive care that improves patient outcomes and supports the unique needs of the senior population.
The Senior Product Owner – Digital Solutions leverages expertise in product management and primary care operations to deliver impactful technology solutions. This role encompasses all phases of the product life cycle, from inception to market introduction. Post-launch, the PO monitors product performance, utilizing feedback from patients, clinicians, and business partners to ensure solutions meet expectations and adjusts as needed to achieve desired outcomes. The role influences departmental strategy and makes decisions on complex technical approaches for product components, working independently to determine objectives and approaches to assignments.
This individual will collaborate closely with front-line team members, as well as middle and senior-level leaders, to deliver technology solutions that enhance their work and the care provided to patients. A strong technical aptitude, solid understanding of primary care practice operations, and excellent communication skills are essential for success in this role.ResponsibilitiesOwn digital health products (including EMR enhancements, patient engagement tools, and workflow optimization solutions) to impact business strategies, execute the product vision, develop business requirements, and drive product launches.Ensure task completion, meet deadlines, represent the product in meetings, and maintain documentation.Provide updates, align with stakeholders and customers, communicate clearly, take accountability, and adapt as needed.Collaborate with IT and business teams to investigate customer needs, research and propose solutions, engage in cross-functional collaboration, and clarify business objectives.Act as the voice of the customer to align team tasks with organizational goals and lead external partnerships.Set goals and KPIs for product launches, define product roadmaps, and communicate updates to senior leaders.Develop business requirements and user stories, drive product launches with cross-functional teams, and proactively resolve blockers.Travel up to 25% within the United States.Required QualificationsBachelor's degree.3+ years of product management experience.5+ years' experience in the healthcare sector, with a strong background in technology and operations.Experience with EMR systems, digital health platforms, and patient engagement technologies.Familiarity with healthcare compliance standards (HIPAA, GDPR) and data security best practices.Must have agile product delivery experience, be self-motivated with strong interpersonal, communication, presentation, and organizational skills, and possess a proven ability to influence and lead cross-functional teams.Proven track record of successfully launching digital health products and managing the full product lifecycle from inception to post-launch monitoring and enhancements.Remote work position; must be available to work normal business hours in Eastern Standard Time (EST).Preferred QualificationsScaled Agile Framework (SAFe) Product Owner/Product Manager (POPM) certification.MBA or other related graduate-level degree.Knowledge of CRM integration (e.g., Salesforce) and patient engagement technologies.Experience with cloud-based healthcare solutions and interoperability standards (FHIR, HL7).Extensive experience in customer-facing healthcare settings, with a focus on technology solutions.Experience with managed care practices.
Use your skills to make an impact
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
CenterWell leverages advanced technology to enhance primary care services for seniors. By integrating digital solutions, we provide personalized, comprehensive care that improves patient outcomes and supports the unique needs of the senior population.
The Senior Product Owner – Digital Solutions leverages expertise in product management and primary care operations to deliver impactful technology solutions. This role encompasses all phases of the product life cycle, from inception to market introduction. Post-launch, the PO monitors product performance, utilizing feedback from patients, clinicians, and business partners to ensure solutions meet expectations and adjusts as needed to achieve desired outcomes. The role influences departmental strategy and makes decisions on complex technical approaches for product components, working independently to determine objectives and approaches to assignments.
This individual will collaborate closely with front-line team members, as well as middle and senior-level leaders, to deliver technology solutions that enhance their work and the care provided to patients. A strong technical aptitude, solid understanding of primary care practice operations, and excellent communication skills are essential for success in this role.ResponsibilitiesOwn digital health products (including EMR enhancements, patient engagement tools, and workflow optimization solutions) to impact business strategies, execute the product vision, develop business requirements, and drive product launches.Ensure task completion, meet deadlines, represent the product in meetings, and maintain documentation.Provide updates, align with stakeholders and customers, communicate clearly, take accountability, and adapt as needed.Collaborate with IT and business teams to investigate customer needs, research and propose solutions, engage in cross-functional collaboration, and clarify business objectives.Act as the voice of the customer to align team tasks with organizational goals and lead external partnerships.Set goals and KPIs for product launches, define product roadmaps, and communicate updates to senior leaders.Develop business requirements and user stories, drive product launches with cross-functional teams, and proactively resolve blockers.Travel up to 25% within the United States.Required QualificationsBachelor's degree.3+ years of product management experience.5+ years' experience in the healthcare sector, with a strong background in technology and operations.Experience with EMR systems, digital health platforms, and patient engagement technologies.Familiarity with healthcare compliance standards (HIPAA, GDPR) and data security best practices.Must have agile product delivery experience, be self-motivated with strong interpersonal, communication, presentation, and organizational skills, and possess a proven ability to influence and lead cross-functional teams.Proven track record of successfully launching digital health products and managing the full product lifecycle from inception to post-launch monitoring and enhancements.Remote work position; must be available to work normal business hours in Eastern Standard Time (EST).Preferred QualificationsScaled Agile Framework (SAFe) Product Owner/Product Manager (POPM) certification.MBA or other related graduate-level degree.Knowledge of CRM integration (e.g., Salesforce) and patient engagement technologies.Experience with cloud-based healthcare solutions and interoperability standards (FHIR, HL7).Extensive experience in customer-facing healthcare settings, with a focus on technology solutions.Experience with managed care practices.
Use your skills to make an impact
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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