Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.

As a Senior Product Associate on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity  lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

 

Job Responsibilities

Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and escalate risks or blockers as needed.Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.Prepare product documentation, and status updates for stakeholders and team members.Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills. 

Required Qualifications, Capabilities, and Skills

3+ years of experience in product management, business analysis, or related technology roles.Experience working in cross-functional teams.Interest in identity, data, security, or digital products.Strong organizational and problem-solving skills.Excellent written and verbal communication skills.Bachelor’s degree. 

Preferred Qualifications, Capabilities, and Skills

Familiarity with technology or financial services