Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Card Marketing Transformation Team , you will drive innovative change by establishing AI-driven capabilities that transform our operational process for marketing execution. You will have a “blank sheet of paper” to design the future, but you must be able to bring together the right people to ideate the requirements, processes, technology, and governance to deliver. You will create an AI-driven marketing execution experience ,  a roadmap for how to collaborate with Technology, Regulatory/Legal/Controls, and execution teams to continuously and incrementally deliver against the target state ,end-to-end capabilities delivery to enable speed to market and operational efficiency. 
 Job responsibilitiesServe as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to deliveryBe accountable for strategic design, business requirements, and new ways of working to support AI agentic solutionsLead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholdersEstablish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilitiesMaintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutionsEnsure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholdersCommunicate to all levels of the organization through compelling, impactful storytelling Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioningCreate an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsorsBe a champion for both business and culture transformation, leading with consistency, integrity, and humilityRequired qualifications, capabilities, and skills5+ years of related experience (program management and product owner-related experience) Significant AI expertise and proven delivery record of AI-based capabilitiesEnd to end product ownership experience – including understanding of best practices, tools, and processes Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward Proven ability to create senior executive leadership presentations 

High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)