At Chase, you’ll have the opportunity to make a significant impact by shaping the future of how we protect our customers. Join a dynamic team that values innovation, collaboration, and continuous improvement. Be part of a group that is committed to delivering secure, seamless payment experiences for millions of customers.

Job Summary
As a Senior Product Associate in the Wires and International Payments team, you will drive the end-to-end delivery of security features that protect our customers from payments fraud and scams. You will leverage industry trends, user research, and customer feedback to create and enhance innovative security capabilities. In this role, you will collaborate with partners, analyze product metrics, and support the development and rollout of impactful solutions.

 Job responsibilitiesCollaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and discoveryLead the development and implementation of security capabilities within the Wires ecosystem, including authentication, risk mitigation controls, and fraud prevention featuresSupport the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customersAnalyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycleDevelop requirements, epics, and user stories to support product developmentConsider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plansRequired qualifications, capabilities, and skillsBachelor's degree or equivalent experience3+ years of experience or equivalent expertise in product management or a relevant domain areaProven track record of executing end-to-end product delivery for complex, large-scale initiativesExperience working with Agile methodologies and toolsExperience in product life cycle activities, including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyPreferred qualifications, capabilities, and skillsMaster’s degree in product or analytics-related fields Product experience in the payments or financial industryKnowledge of common payment fraud and scam