Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Payment's Product, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
 Job responsibilitiesPartners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Works with data scientists, engineering, design, product owners, and other internal teams to understand and solution new use cases as part of our overall product strategyPrototypes new feature ideas in SQL and Python and evaluating their business feasibilityDevelops our digital engagement tracking framework and leveraging toolkits like Adobe Analytics and Tableau to implementLeads efforts to drive client adoption of new digital products. Partner with end-users to understand product wins and points for iteration. Supports the commercialization of the product through project management and collaboration with internal stakeholders.Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyManagement consulting skillset (problem solving, impact orientation, business understanding, program management, executive presence)Passion for data and analytics and familiarity with relevant technologiesAbility to concisely articulate complex information in both verbal and written formExperience in analytics (e.g., SQL or Python) – candidate needs to have the ability to analyze data to make decisionsStrong interpersonal skills to both partner with and influence stakeholdersExperience with data and analytics platformsUnderstanding of application development processPreferred qualifications, capabilities, and skillsExperience in the payments industry and/or technology-enabled industriesBA/BS or Master’s with emphasis on coursework of a quantitative nature (Operations Research, Data Science, Business Analytics, etc.)Affinity for technology and product management and end-to-end product development