Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase. 

As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions.

Job responsibilities

Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback.Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation).Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap.Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions.Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle.Support the preparation of reports and presentations for senior management on product performance and enhancements.Consider upstream and downstream implications of new product features on the overall customer experience.

Required qualifications, capabilities, and skills

3+ years of experience in product management or a relevant domain area. Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery.Experience leveraging user research and data analytics to inform product decisions.Strong written and verbal communication skills; ability to write clear requirements and user stories.Collaborative mindset and experience working with cross-functional teams.Developing knowledge of data analytics, APIs, and data literacy.Commitment and self-motivation suitable to a fast-paced, innovative team.

Preferred qualifications, capabilities, and skills

Experience within Financial Services or Technology preferred. Experience with Open Banking products, APIs, or regulated financial products.

 

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.