Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Senior Principal Architect at JPMorganChase within the Infrastructure Platforms, Specialty Platforms and Services, you provide ServiceNow solution architecture expertise to enhance and develop ServiceNow solutions based on modern cloud-based and SaaS technologies, as well as support the adoption of ServiceNow capabilities. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
You are a thought leader who will establish and lead ServiceNow solution architecture, strategy and outcomes for Digital Workflows Client Solution’s strategic roadmap. You will help lead and educate internal business and technical teams on the power and capabilities of ServiceNow to solve business problems. In addition, you will manage and ensure adherence to the firm’s security controls, policies, and procedures.
Infrastructure & Platforms, a division of Global Technology, drives innovation, resiliency and efficiency for the firm through delivery of advanced, integrated, technology solutions and services. The ServiceNow platform is a key part of JPMorgan’s strategy to transform the delivery of digital solutions. We are seeking an experienced ServiceNow Solution Architect to drive product vision, strategy and design for Service Now capabilities.
Job responsibilities
Advises cross-functional teams on ServiceNow capabilities to achieve target state architecture and decisions on improvements to current technologiesDevelops multi-year roadmaps aligned with business and architecture strategy and priorities; actively engages with teams and customers through discussion and visuals to convey ServiceNow fit-for-purpose solutionsDevelops secure and high-quality production code, and reviews and debugs code written by othersServes as a ServiceNow go-to subject matter expert; can communicate key points to tech and non-tech of different levelsContributes to the development of technical methods and designs for ServiceNow and integrations in line with the latest product development methodologies, including NOW AssistCreates durable, reusable technical designs that improve velocity and quality of output across teams and functionsPartners closely with leadership, clients, platform architecture and Architecture Review Board, Architecture Center of Excellence, and development teams to deliver scalable solutionsUnderstand the business problems and opportunities that our product line and the ServiceNow platform can resolve; provide solutions that favor out-of-box functionality vs. customizationWorks collaboratively with Product and Platform Leads to ensure roadmaps strike the right balance between business delivery, technology enablement and operations workChampions the firm’s culture of diversity, opportunity, inclusion, and respectRequired qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 10+ years applied experience of expert-level ServiceNow architecture experience or completion of architecture courseworkCertification across multiple modules of ServiceNow including IRM, ITSM, and CSM Expertise in one or more programming language(s)Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplinesExperience leading a product as a Product Owner or Product ManagerAbility to present and effectively communicate to Senior Leaders and ExecutivesPreferred qualifications, capabilities, and skills Understanding of the business problems and needsPractical cloud native experience Exposure to artificial intelligence, machine learning, and mobile technologies