Position Purpose:

Senior Operations Business Analysts - Virtual Apron are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry while supporting the Virtual Apron line of business. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

What Is Virtual Apron?

The Virtual Apron is an innovative, multi-team organization within Home Depot that specializes in supporting both online and in-store customers with their project needs. Virtual Apron associates are experts across a wide range of areas like flooring, millwork, design, and installation services, helping customers and store teams navigate both simple and complex orders. By leveraging their deep product and process expertise, the Virtual Apron empowers store associates and delivers consistent, high-quality customer experiences remotely.

Key Responsibilities:

Lead Project Teams of Analysts and other associatesPerform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilizationProduce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsorsBuild skills and knowledge including self-development, team knowledge and customer (internal) knowledge.Deliver presentations to teams and executive leaders and sponsors.

Direct Manager/Direct Reports:

Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.

Preferred Qualifications:

A Master's Degree is preferred.(5 years of work experience is preferred)

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

3

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Experience leading high performing teamsConsulting management and/or project management.Strong quantitative skills such as statistics and data analysisProblem solvingStrong Operations, Retail and/or field knowledge