Description We are hiring a Senior Operations Associate to manage the IN Shopping Videos Product-Summary-Videos (PSV) charter end to end. This includes but is not limited to: - Video Production Overview: review recommendations from system and create weekly requests to create high touch videos - Evaluate type of video requirement, align stakeholders and create image based / high touch / automated video requests - Event Planning for volumes, categories and video types to ensure in-time delivery - Actively manage video removal requests from category and seller teams - Ensure smooth operations and manage escalations with Production Agency - Share periodic updates and reports with internal stakeholders - Resolve partner issues related to payments, technical and operational support, and ad-hoc queries Basic Qualifications - Bachelor's degree Preferred Qualifications - 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.