**Senior On-Site Service Specialist - Data Entry/Indexing** **Responsibilities:** + **Data Entry & Indexing** + Input, update, and maintain data across multiple systems and databases. + Review documents to extract required information and assign proper indexing fields. + Ensure accuracy, completeness, and consistency of all entered information. + **Document Management** + Organize and categorize digital and physical documents for easy retrieval. + Follow standardized naming conventions and filing protocols. + Prepare documents for scanning, imaging, or archival. + **Quality Control** + Perform regular data audits to identify and correct errors. + Validate information against source documents. + Escalate discrepancies or inconsistencies to supervisors as needed. + **Operational Support** + Assist team members in locating indexed documents and records. + Maintain confidentiality and comply with data security policies. + Support workflow improvements by identifying efficiency opportunities. **Qualifications:** + High school diploma or equivalent; post‑secondary education in administration or records management is an asset. + 1–2 years of experience in data entry, office administration, or records management preferred. + Strong keyboarding skills with a high degree of accuracy. + Excellent attention to detail and organizational skills. + Proficiency with Microsoft Office (Excel, Word, Outlook) and document management systems. + Ability to handle repetitive tasks while maintaining accuracy and focus. + Strong communication skills and ability to work independently or in a team environment. **Skills:** + Excellent interpersonal skills with the ability to quickly develop business relationships + Strong self-motivation to drive results + Excellent communication skills both verbal and written + Effective use of Microsoft Office + Ability to lift 30+lbs. as necessary **Other:** + Present a professional image at all times to customers and vendors + Office-based + Extended periods of sitting, typing, and reviewing documents. + Handling of physical files or boxes may occasionally be required. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Select the medical, dental, life, and disability insurance coverage that fits your needs. + Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually. + Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.