**Job Title: Programmer Analyst** **Location:** Houston, TX (Onsite) **Duration:** 12 Months - Long Term **Employment Type:** Contract Rate: $65-$70/Hr. **Overview** Our client is seeking an **Advanced Technologist with Client Computing specialization** to support its Digital Experience (DEX) strategy. This role focuses on engineering, configuring, and supporting end-user computing platforms to deliver a seamless, secure, and high-performance digital experience for employees. The ideal candidate will be highly hands-on, capable of working independently with minimal oversight, and experienced in using **Nexthink** to monitor, analyze, and proactively improve device performance, reliability, and user satisfaction. **Role Purpose** This position is responsible for managing and optimizing the Nexthink platform, implementing experience-driven use cases, and developing automations that enhance endpoint performance and reduce frustrated users. The role emphasizes continuous improvement of the Digital Employee Experience by leveraging telemetry, analytics, and proactive remediation. **Key Responsibilities** **Digital Experience & Platform Management** + Promote Nexthink capabilities, best practices, and adoption across IT teams. + Manage Nexthink platform configuration, governance, and onboarding of new features. + Support enterprise initiatives through reliable setup, maintenance, and technical enablement. + Continuously analyze DEX Score and telemetry to identify improvement opportunities. + Track KPIs including DEX Score, device performance, compliance, and user sentiment. **Nexthink Engineering & Automation** + Design and deliver Nexthink-based use cases for observability, compliance, automation, and remediation. + Build and maintain Remote Actions, campaigns, and automated workflows using Nexthink Flow. + Develop dashboards and reports for leadership and operational teams. + Enable self-service, user guidance, and automated problem resolution. **Collaboration & Operations** + Partner with IT and business teams to operationalize insights and workflows. + Trigger remediations, escalate issues, and support resolution activities. + Identify emerging needs and evolve the Nexthink platform accordingly. **Technical Skills & Qualifications** **Nexthink Expertise (Required)** + Advanced Remote Action development (PowerShell, script signing, automation chaining). + Nexthink Flow workflow design and system integrations. + NQL query development and dashboard creation. + Strong understanding of the Nexthink data model and DEX Score drivers. + Experience with Nexthink campaigns, user engagement, and remediation logic. **Scripting & Automation** + Advanced PowerShell scripting for diagnostics and automation. + Understanding of REST APIs, authentication models, and integration patterns. **Troubleshooting & Observability** + Endpoint performance troubleshooting (Windows OS). + Knowledge of device health, application performance, and basic networking. + Ability to correlate telemetry signals and identify root causes. **Analytics & Reporting** + Strong analytical skills with the ability to translate data into insights and actions. + Experience creating dashboards and executive-level reporting. **Cloud & Workplace Technologies** + Basic cloud concepts (Azure preferred). + Familiarity with modern endpoint management platforms (Intune / Microsoft 365 is a plus). + Exposure to virtual desktops, remote desktop services, and secure browser access is beneficial. **Soft Skills** + Strong communication and documentation skills. + Ability to collaborate effectively across technical and business teams. + Self-starter mindset with minimal supervision. + Willingness to learn and adapt to evolving platforms, AI-driven insights, and observability practices. **Additional Information** + The role may evolve as the platform introduces AI-driven insights and enhanced automation capabilities. + Strong emphasis on improving employee digital experience and reducing user frustration. + Hands-on, contributor-level role with ownership of assigned technologies. **Top 3 Required Skill Sets** 1. **Nexthink Engineering Expertise** – Remote Actions, Flow automation, NQL, DEX analysis 2. **Scripting & Troubleshooting** – Advanced PowerShell, REST APIs, endpoint/root-cause analysis 3. **Data Analysis & Collaboration** – Turning telemetry into insights, dashboards, and actionable improvements If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.