Alpharetta, Georgia, United States
13 hours ago
Senior Network Technology Support

Job Description:

This position will only be located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

Works closely with project teams consisting of Design & Architecture, Planning, Project management teams and others on specific solution designs and implementations

Provide network engineering support to maintain and upgrade the enterprise network infrastructure (Cisco IOS, NXOS, NDFC, etc.)

Provide testing and ongoing sustainment of networking infrastructure environments

Ensure strict adherence to change control methodologies, network configuration and compliance standards

What you’ll need:

As a Senior Network Technology Support, you will be responsible for network engineering support for the overall reliability and operations of ATTs Enterprise data centers.  Performing lifecycle management functions to deliver platform enhancements that span multiple platforms and technology environments.  Understanding the End- to-End service to support underlying technologies.

What you’ll bring:

Required Experience:

3-5 years’ experience

3-5 years' experience in provisioning of network switches and routing devices, emphasis on Cisco configuration experience (NXOS, IOS, IOS-XR, etc.) in enterprise class data centers

Technical Career Pathway (TCP) role

Desired Education:

Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred

Desired Certifications:

Network Certifications such as Cisco Certified Internetworking Expert (CCIE), Cisco Certified Network Professional (CCNP) including Security preferred

Demonstrated experience (5+ years) network technologies including infrastructures (switching, routing, firewalls, VPN, WAN architectures, load-balancing and DNS, Wireless, VoIP, etc.)

Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and vulnerability mitigation

Proven ability to drive results in oneself and others; ability to manage time, resources and priorities; develop plans, work through adversity and consistently meet deadlines and produce effective results

Effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner

Strong interpersonal skills and teamwork traits

Adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries

Capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships

Environmental Requirements:

This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Senior Network Technology Support earns between $94,300 - $158,400 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:  

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  Apply today

#LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia

Salary Range:

$94,300.00 - $158,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-87335 Date posted 12/16/2025
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