Company Description

At Eurofins PSS, we work with leading international companies across the pharma, medical device, food, cosmetic & consumer products industries - who all trust us with their mission-critical testing. For 20 years, our international network of teams have served clients at their sites, across 20 countries.

PSS® is part of Eurofins Scientific, an international life sciences company, providing a unique range of analytical testing services across multiple industries, through a network of over 950 laboratories in 60 countries, and c.a. 63,000 employees.

Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.

Job Description

Step into a role where your instrumentation expertise truly matters. You’ll be the primary owner of all QC instruments supporting both the bioassay and chemistry spaces in a GMP environment. This means real responsibility, high visibility, and daily interaction with clients, auditors, and vendors. If you enjoy solving lab problems, coordinating complex workflows, and being the person everyone trusts when equipment questions arise, this role gives you that platform.

Instrument Qualification & Maintenance

•     Perform and document qualifications for HPLC, GC, KF, UV‑Vis, and other QC instruments

•     Oversee scheduled and post‑maintenance qualifications and confirm system readiness

•     Manage equipment moves, lab moves, and change controls across the QC space

Repairs & Troubleshooting

•     Handle basic, user‑accessible fixes (lamps, seals, pumps, tubing)

•     Troubleshoot calibration or performance issues and escalate complex repairs to vendors

•     Ensure instruments remain audit‑ready and compliant at all times

Software & Data Management

•     Use chromatography data systems (e.g., Empower) for instrument checks and documentation

•     Maintain accurate instrument files, qualification records, and work orders

•     Enter and track data in GMARS and other asset management systems

Vendor & Client Coordination

•     Escort vendors for on‑site maintenance and ensure proper documentation

•     Partner with internal teams and external clients to resolve instrumentation questions

•     Serve as a highly client‑facing representative for asset and data management

Audit & Compliance Support

•     Act as the owner of all instrument‑related documentation for this QC space

•     Respond to audit requests and equipment‑related questions with confidence

•     Support investigations, change controls, and compliance activities

Reporting & Metrics

•     Document service activities and track instrument performance metrics

•     Communicate trends, issues, and improvements to leadership and project teams

Qualifications

 

Education & Experience

Bachelor’s degree in life sciences (chemistry, biology, etc.) with 4+ years of relevant industry experience, orMS/PhD in life sciences with 2+ years of pharmaceutical industry experienceGMP experience requiredMust have experience in industry labs (academic/clinical‑only backgrounds are not a fit)Experience supporting audits, equipment documentation, or inspection readiness is highly beneficialExperience with change controls preferred

Technical Skills

Strong computer, scientific, and organizational skillsProficiency with Microsoft Office and ability to learn new lab systems and toolsComfortable supporting troubleshooting, documentation, and coordination across multiple instrument platformsExperience operating and troubleshooting analytical instrumentation 

Communication & Collaboration

Excellent written and verbal communication skillsAble to work independently and collaboratively with internal teams, vendors, and clientsSkilled at helping resolve issues and providing clear, professional support in a highly customer‑facing environment

Work Style & Compliance

Detail‑oriented, self‑motivated, and adaptableAble to manage multiple priorities while maintaining accurate, compliant recordsConsistently follows procedures, policies, and GMP/GDP expectations

Additional InformationPosition is full-time, 8:00 am- 5:00 pm Overtime as needed. Excellent full-time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidays#LI-EB1

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.