Senior Meeting & Events Coordinator - Workplace/Customer Experience Coordinator Job ID 226834 Posted 30-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Facilities Management, Workplace Strategy Location(s) New York City - New York - United States of America **About the Role:** As a CBRE Meeting & Events Sr Coordinator, you will assist with the planning, coordination, and day-of execution of meetings, conferences, and events. This role is integral to ensuring the seamless delivery of high-quality events that meet client expectations. **What You’ll Do:** -Oversee the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations. -Collaborate with management to communicate department goals and align event execution with client vision. -Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete. -Follow up with clients pre- and post-event to confirm satisfaction and gather feedback for continuous improvement. -Troubleshoot and resolve complex client inquiries and escalated complaints efficiently. -Assist in the execution of SLAs, KPIs, benchmarks, and recurring reports to maintain high service standards. -Manage the meeting and events calendar for event spaces, ensuring optimal utilization. -Order and manage event supplies as needed, maintaining inventory and ensuring availability. -Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements. -Impact own team and other teams whose work activities are closely related, fostering a collaborative environment. -Manage caterers, bartenders – menus, selections, timings, oversee setup, tear down. -Manage and order inventory – beverages, bar snacks, glassware, etc. -Coordinate space set up, cleanings, rentals etc. -Coordinate building access for badges. **What You’ll Need:** -High School Diploma or GED with 2-3 years of job-related experience in event planning or coordination. -Ability to fulfill the physical requirements associated with this role, including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs. or more. -Comprehensive understanding of event planning processes, procedures, and systems. -Strong organizational skills with an advanced inquisitive mindset to continuously improve event execution. -In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook. -Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups. -Excellent communication skills to evaluate and convey complex content in a concise and logical manner. -Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills. -Experience in managing client relationships and ensuring high levels of client satisfaction. -Hospitality experience, particularly with restaurants and / or catering, preferred. *CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Meeting & Events Coordinator position is $70,000 annually [or $33.65 per hour] and the maximum salary for the Senior Meeting & Events Coordinator position is $80,000 annually [or $38.46 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)