Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

 

Join us as the Senior Marketing and Communications Manager to join our Marketing team.

 

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destinationContribute to our distinctive atmosphere and foster your personal and professional growthAn individual committed to creating exceptional guest experiencesBe appreciated for what you bring to the team Learn and grow with a company that values its associates

Why OKANA:

Competitive wagesPeople-first cultureHealth insuranceRetirement savingsGrowth opportunitiesPaid time offFestive environmentPerks & discounts

About the role

The Senior Marketing and Communications Manager is responsible for developing and executing integrated marketing and communications strategies that drive awareness, visitation, and engagement for OKANA, with a focus on local and regional marketing for OKANA, the Boardwalk, and community engagement.

This role serves as a primary public-facing representative and brand ambassador for OKANA, acting as the voice of the brand in the local market and beyond. The Senior Marketing & Communications Manager leads brand storytelling across channels, builds and manages high-impact relationships with media, community partners, influencers, and VIPs, and ensures a consistent, elevated brand presence across digital platforms, on-property experiences, and external communications—while also stepping in front of the brand through media engagements, property tours, events, and real-time content moments as needed.

What you will be doing:

Brand Ambassador, Content Capture & Public PresenceServe as a visible, trusted face of OKANA, representing the brand at community events, media engagements, openings, partnerships, and on-property activations.Host and lead property tours for media, influencers, partners, and VIPs, delivering compelling brand storytelling and tailored experiences that showcase OKANA’s amenities, Boardwalk, and offerings.Act as a brand steward, ensuring OKANA’s voice, values, and positioning are consistently and authentically represented in all external-facing interactions.Capture high-quality, on-brand photo and short-form video content during events, tours, activations, and day-to-day property moments for use by OKANA’s social media agency.Identify real-time storytelling opportunities and proactively share content, context, and insights with the agency to support timely posting and campaign execution.Build and maintain strong relationships with media, influencers, community leaders, and VIP partners to enhance OKANA’s reputation and local presence.Local & Boardwalk MarketingLead and execute local marketing initiatives that drive traffic, awareness, and spend for the OKANA Boardwalk, including restaurants, retail, entertainment, and seasonal activations.Develop localized campaigns, promotions, and partnerships that connect OKANA to the surrounding community.Collaborate cross-functionally with operations to support openings, promotions, and on-property experiences.Manage reputation management of all outlet’s including the Boardwalk.Community Relations & PartnershipsServe as a primary liaison between OKANA and the local community, tourism partners, chambers, nonprofits, and civic organizations.Identify, cultivate, and manage community partnerships aligned with OKANA’s brand values and business goals.Coordinate community events, sponsorships, and outreach initiatives.Media Relations & Earned MediaBuild, cultivate, and maintain strong, ongoing relationships with local, regional and national media and broadcast outlets in close partnership with OKANA’s Public Relations agency.Serve as the on-the-ground lead for identifying media opportunities, facilitating introductions, and strengthening local press and broadcast presence for the brand.Collaborate with the PR agency to develop and refine story angles and outreach strategies that align with OKANA’s positioning and business priorities.Execute and support media needs that arise from these relationships, including coordinating interviews, facilitating on-site media visits, providing assets and information, and supporting broadcast and editorial coverage as needed.Act as a local extension of the PR agency, ensuring seamless communication, responsiveness, and execution in the Oklahoma City market.Content Development & Brand VoiceOwn and protect OKANA’s brand voice across all written communications and storytelling.Write and manage website content, including landing pages, promotional copy, and seasonal updates.Lead blog strategy, including content planning, writing, editing, and performance analysis.Manage online reputation platforms and guest review responses.Influencer & Creator MarketingDevelop and manage influencer and create partnerships with a focus on local, regional, and experiential alignment.Host influencers on property and ensure content opportunities are captured and shared with the social agency.Track performance and ROI of influencer initiatives.Digital Platform ManagementServe as the primary marketing owner of OKANA’s website, ensuring accuracy and brand consistency.Collaborate with internal teams and external partners on SEO and enhancements.Align website content with campaigns, PR, and social storytelling.

What are we looking for?

What you bring to the role:

Bachelor’s degree in Marketing, Communications, Public Relations, or related field preferred.5–8+ years of progressive experience in marketing, communications, or PR, preferably in hospitality, lifestyle, retail, entertainment, or destination brands.Proven experience serving as a public-facing brand ambassador, including hosting media or VIP engagements.Skilled at capturing mobile-first photo and video content in dynamic environments.Strong background in local marketing, community relations, and media relations.Exceptional writing and editing skills.Basic understanding of HTML.Excellent time management skills.Strong working knowledge of Instagram, Facebook, Twitter and LinkedIn.Excellent written and verbal communication skills.Competency in Adobe design programs.Flexible schedule with availability for events, openings, and media opportunities.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.