Job Description

Join our eMobility Team – Help us scale charging operations in Europe!

Are you ready to shape how large-scale EV charging operations are designed across Europe?

At Circle K eMobility, we are building one of Europe’s most reliable and customer-centric charging networks. To succeed, we need world-class service management and operations processes to scale with our accelerating growth – and we are now looking for a Senior Manager Operations Enablement to take a key role in that journey.

In this role, you will lead our Operations Enablement team and be responsible for designing, governing, and continuously improving how eMobility operations are delivered across support layers, partners and business units. You will play a pivotal role in setting up and maturing our partner-led Network Operations Center (second line) model, ensuring scalable, high-quality end-to-end service management.

This is a highly visible role at the intersection of technology operations, service management, and organizational design.

What you’ll do

Lead and develop the Operations Enablement team, owning process standardization and operational readiness across eMobility products and servicesOwn the design and evolution of end-to-end service management, ensuring scalable operations across support layersDefine the long-term service management roadmap, covering partner vs internal responsibilities, offshoring strategy, and working-hour models.Establish governance structure, service management KPIs, and performance management for the partner-led Network Operations Center.Drive continuous improvement of operational processes to serve our productsWork closely with Control Tower operations team, Business Units, and Product and Technology teams to ensure consistent, efficient operations and operational readiness for new and evolving charging products and related to go-to-market of existing products in new markets, including operational processes for our station staffYou will work closely with our Control Tower team, which runs day-to-day operations, while your team ensures that service management, processes, and governance are set up for long-term success.

We are looking for someone who has:

5+ years of experience from tech operations, service management, or network operations, preferably in complex, distributed environmentsPreferably strong hands-on experience with partner-led service delivery models (e.g. outsourced service support)Experience in defining operating models, as well as documenting and implementing standard processes and working on continuous process improvementAbility to think strategically while also driving concrete implementationStrong stakeholder management skills across functions, countries, and seniority levelsA bachelor’s or master’s degree in technology, engineering, operations, or a related fieldExcellent communication skills in English (written and spoken)

Why join us?

A purpose-driven scale-up environment – at the forefront of the energy transitionA high-impact role – with responsibility and ownership from day oneA strong team culture – that combines energy, warmth, and ambition

We offer

A young, dynamic, and social team with skilled colleagues across EuropeThe opportunity to play a key role in transforming a global fuel retailer into a renewable mobility leaderGreat pension and insurance schemesModern, centrally located offices in Oslo, with excellent lunch and gym access

We believe in strength-based and coaching leadership. Our values – Take Ownership, Play to Win, One Team, and Do the Right Thing – guide us in everything we do.

About Us

Circle K is one of the world’s leading convenience and mobility retailers with approximately 12,000 sites in North America, Europe, Asia, and the Middle East. We are nearly 100,000 merchants, all working to make life a little easier for our customers – every day.

Location

Oslo, Norway

Interested?

We encourage you to apply as soon as possible and latest by January 11th 2026.

Applications will be assessed continuously, and interviews may happen before the deadline for applications is reached.

Contact person: Maria Estenstad Friis, Director Charge Point Operator

Phone number: +47 97 18 64 49

We know great companies are built from within, by great people like you. Come grow with us!

We are looking forward to your application.