Please note this position is based in our Phoenix, AZ Support Office. Sprouts Farmers Market is on an exciting journey to invest and grow its Marketing Technology stack, from the source customer data storage layer to activation via owned and paid channels. We are actively crafting a multi-year technical roadmap to methodically grow our personalization capabilities in support of our robust marketing goals. The roadmap includes capability unlocks within existing Marketing Engagement & automation technologies and investment in new tooling that will allow us to identify our customers, know them, protect the data they offer us, and engage with them in a personalized way across all our owned channels, from email, text, push, direct mail, our web and mobile platforms, and via ad technology for retargeting or personalized media and ads.
The IT Product Manager of Marketing Technology is a critical contributor in crafting this strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of MarTech products, including marketing automation tools and customer data platforms. The IT Product manager will grow a team of skilled product owner and technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day- to- day technical support.
We strive for a solution focused, product mind set, and highly collaborative approach, knowing that our customers’ expectations and business are always evolving.
If you have a strong passion for marketing technology, Join us!!
Overview of Responsibilities
Sprouts Farmers Market is on an exciting journey to invest and grow its Marketing Technology stack, from the source customer data storage layer to activation via owned and paid channels. We are actively crafting a multi-year technical roadmap to methodically grow our personalization capabilities in support of our robust marketing goals. The roadmap includes capability unlocks within existing Marketing Engagement & automation technologies and investment in new tooling that will allow us to identify our customers, know them, protect the data they offer us, and engage with them in a personalized way across all our owned channels, from email, text, push, direct mail, our web and mobile platforms, and via ad technology for retargeting or personalized media and ads.
The IT Product Manager of Marketing Technology is a critical contributor in crafting this strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of MarTech products, including marketing automation tools and customer data platforms. The IT Product manager will grow a team of skilled product owner and technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day- to- day technical support.
We strive for a solution focused, product mind set, and highly collaborative approach, knowing that our customers’ expectations and business are always evolving.
If you have a strong passion for marketing technology, Join us!!
Qualifications
Knowledge, Skills and Abilities:
Strong interpersonal and vendor management skills are critical to the success of the individual in this role. Sprouts fosters a highly collaborative environment and the nature of this role will be significantly cross functional.Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders.An understanding of how to communicate priorities, mitigate impacts, and manage multiple technical projects with competing deadlines and stakeholders, and where requirements often change. Executive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders and their teams on communications and marketing strategy. Bachelor’s or Master’s degree or equivalent work experienceExperience owning/driving roadmap strategy and definitionExperience with feature delivery and tradeoffs of a productExperience leading engineering discussions around technology decisions and strategy related to a product/ direct technical product management experience7+ years working with or supporting marketing technology (ESPs, CDPS) preferably in a high-growth environment3+ years of experience with system integrations, data mappings, configurations, implementations, data migration and administration2+ years of managerial experience leading cross-functional teams and projectsWorking level knowledge of SQL. Experience within Databricks Environment a plus.Recent expertise with implementing a customer data platform (CDP). Understanding of data architecture, data models and data flowsKnowledge of paid media integrations Understanding of data privacy, consent management and preference managementExperience with or exposure to other MarTech technologiesLead junior team members, providing guidance and feedback to support their growth and development. Coach others on their career development aspirations.Experience working in Azure DevOps or a similar work management tool#LI-NA1
Benefits
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive paySick time plan that you can use to support you or your immediate families healthVacation accrual planOpportunities for career growth15% discount for you and one other family member in your household on all purchases made at SproutsFlexible schedulesEmployee Assistance Program (EAP)401(K) Retirement savings plan with a generous company matchCompany paid life insuranceContests and appreciation events throughout the year full of prizes, food and fun!Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performanceAffordable benefit coverage, including medical, dental and visionHealth Savings Account with company matchPre-tax Flexible Spending Accounts for healthcare and dependent careCompany paid short-term disability coveragePaid parental leave for both mothers and fathersPaid holidaysGet Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.
You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.
Why Sprouts
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.