Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager/Manager, Blackbelt
In this role, you will be responsible for owning the transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading change within the organization using relevant Lean Six Sigma, Analytics digital tools and methodology along with managing a team.
You must be curious and courageous to challenge the status quo with an eye for detail.
You should be comfortable to work with cross functional teams.
Responsibilities
Program lead the design delivery of the transformation and continuous improvement roadmap for the aligned focused accounts
Independently lead high impact projects to deliver prioritized business outcomes
See opportunities for value creation, revenue generation/ assurance for client and Genpact
Own deliver on committed efficiency, improvement in accounts through CI lever
Mentor and develop talent in the function through LSS DNA building and engagement drives
Identify digital led transformation opportunities in existing relationships
De-risk operations through deployment of Risk Control Best Practice framework
Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities
Qualifications we seek in you
Minimum Qualifications
Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital
Result oriented, Works with speed to translate strategy into “measurable” and achieve results
Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability
Excellent communication and analytical skills
Has prior experience of working in global cross functional teams and with senior business partners
Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L
Has managed a team of managers/ senior managers, preferred
Preferred Qualifications/ Skills
Certified MBB or BB preferred
Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred
Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience
BPO / Shared service experience, Domain expert in FA processes (R2R preferred)
Must be flexible with work timings
Has solid understanding of MS office
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.