**Position Summary...** Walmart Connect is key to Walmart’s growth strategy. Walmart has built ~$3 billion dollar closed-loop media business division of America’s largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world.    Walmart Connect is dedicated to driving measurable outcomes for our suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using our full funnel ad solutions leverage Walmart’s in-store and online data. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers.   **What you'll do...** The Senior Manager of Operations – Workforce Management is a critical and trusted leadership role reporting to the Director of Operations at Walmart Connect. The Senior Manager of Operations – Workforce Management (WFM) will use strong thought leadership, critical thinking, strategic planning, and problem-solving skills to lead the WFM team. This leader will be responsible for overseeing capacity planning, forecasting, real-time management and headcount reporting across Walmart Connect. The ideal candidate brings a data-driven mindset, strong thought leadership capabilities, and a passion for operational excellence in a fast-paced, customer-focused environment. The role requires exceptional organizational, communication and leadership skills.       **Key Duties & Responsibilities….** **  **   + Deepen the existing relationship between Workforce Management and the Leadership team through effective workforce management and providing a service and thought partnership that supports their organizational and talent needs efficiently and effectively + Predict flighting of hiring needs based on business priorities, historical data, and attrition + Lead a team of multiple direct reports providing clear roles and responsibilities, established goals, and performance coaching + Support the enablement of best-in-class self-service tools to enable modelling of workforce management and automated dashboard headcount reporting for our partners + Partnership with each team across Walmart Connect to manage end-to-end processes to analyze, forecast, and plan the WMC workforce + Ability to analyze data, identify trends, and make informed recommendations and decisions + Drive talent and organizational recommendations based on senior leader and team needs + Collaborating effectively with Finance, People Partners, Talent Acquisition, and Strategic Planning and Insights teams to identify and manage key dependencies, influencing outcomes and driving accountability to help ensure the organization is on path to hitting priority goals, objectives and metrics for WFM.  + Manage outcomes by managing strong attention to detail – sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently and effectively + Review, design and execute improvements to organization structure. Drive organizational change as appropriate.  + Continuouslyseek to improve processes and streamline collaboration across team members.  + Communicate with effectiveness — grasp, structure and explain complex problems in easily digestible manner and provide thoughtful and sound recommendations.   + Build positive relationships across the organization at all levels to drive influence.     **What You'll Bring….** ** **     + Bachelor’s degree in Business Administration, Operations, or related field and 5 years’ experience in operations, project management, or related area   + Relevant professional digital media experience required in advertising, operations, and workforce management + Experience with data, financial analysis and budget management.  + Excellent analytical and problem-solving skills with a focus on structure and execution.  + Broad business experience driving execution and adoption of key strategic programs across large teams.  + Able to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department.  + Proven ability to develop and lead the implementation of communications strategy, policy and operational plans to a successful outcome.  + Comfortable holding team members accountable to project deadlines and identifying areas in need of support.  + Ability to handle sensitive information with the highest level of discretion and confidentiality.   + Ability to work in a fast-paced, highly independent environment and juggle multiple ongoing projects, responsibilities and relationships.  + Project management skills and experience.  + Strong interpersonal and team leadership skills.  + Excellent verbal, written and presentation communication skills.  + Force for change who is open to new insights accepts challenges and leads with positive energy.  + Ability to work in a flexible manner in line with the organization’s objectives and willingness.  + Entrepreneurial spirit and a self-starter who is eager and effective at solving problems.  + High energy and teamwork mentality a must.      **How to Apply…** ** **   If you are a seasoned Workforce Management or Operations professional looking for an opportunity to be a key contributor in a highly visible role in a dynamic and innovative ad tech company, and you are ready to make a significant impact in a collaborative and inclusive work environment that values belonging and innovation - please submit your resume and cover letter detailing your relevant experience.     _Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing belonging_ _- unique styles, experiences, identities, abilities,_ _ideas_ _and opinions- while being inclusive of all people._      **Benefits & Perks:**   At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. ‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. ‎ For information about PTO, see https://one.walmart.com/notices . ‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. ‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. ‎ For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) . ‎ The annual salary range for this position is $108,000.00-$216,000.00 ‎ Additional compensation includes annual or quarterly performance bonuses. ‎ Additional compensation for certain positions may also include: ‎ ‎ - Stock ‎ ‎ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience. **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Leadership of cross-functional task forces or projects Masters, Masters: Operations Management Project Management - Project Management Professional - Certification **Primary Location...** 221 River St, Hoboken, NJ 07030, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.