Senior Manager, Marketing Research & Insights
spectrum
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
MRS615 2026-69154 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902
Ready to shape the future of marketing research at Spectrum? Join a team dedicated to supporting business objectives by leading innovative research initiatives, managing vendor relationships and transforming data into strategic recommendations. This role offers the opportunity to drive high-impact research projects and influence decision-making at every level. Your expertise will contribute directly to Spectrum’s growth and success.
How You’ll Make an Impact
Lead the design and execution of research projects by defining objectives, drafting briefs, developing questionnaires and overseeing survey programming and fieldwork to ensure data qualityAnalyze and synthesize quantitative and qualitative data, transforming complex insights into actionable business recommendations and compelling presentationsCollaborate closely with external research vendors to manage schedules, budgets and compliance with statements of workPartner with teams across Marketing, Product and Operations to align research efforts with organizational prioritiesIdentify critical research needs across functions and proactively champion solutions that address key business challengesDrive continuous improvement by exploring advanced research techniques and leveraging automation tools to enhance efficiencyWorking Conditions
Office environment with light to moderate travel required, approximately 10-20 percentWhat You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor's degree in Research, Marketing, Business, Management or related fieldExperience
5+ years of project management experience7+ years of Marketing Research experienceSkills
Experience working with qualitative and quantitative research methodologiesAbility to analyze and interpret data to make recommendations based on analysis and expertiseAbility to identify research necessary to address a multitude of business needsExperience interpreting and summarizing secondary data (e.g. Forrester, Mintel, etc.)Resourceful, proactive, detail-oriented and able to thrive in fast-paced environment while managing multiple projects at onceAdvanced proficiency with Excel and PowerPoint; proficient in other desktop applicationsAbility to manage multiple projects at one time and handle shifting prioritiesPreferred Qualifications
Skills
Experience in telecom, SaaS, or technology industriesFamiliarity with advanced research techniques (price elasticity, MaxDiff, TAM/SAM modeling)Knowledge of emerging research technologies, including AI-driven analytics and self-service dashboards Program and Analyze survey in QualtricsMRS615 2026-69154 2026
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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