This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead and manage the Inside Plant Operations group, ensuring flawless execution in the reception and distribution of off-air, satellite, and digital transport programming? As a Senior Manager, ISP, you will implement consistent operating, configuration, and engineering standards using coaxial cable and fiber optic transmission technologies. You will oversee the installation, construction, operation, and repair of all equipment at Headend, COLO, OTN, and Hub locations. Additionally, you will guide long-range planning, manage day-to-day activities, and handle on-call rotations. You will also be responsible for the employee lifecycle, including performance management, and assist in capital and expense forecasting. 

How You’ll Make an Impact 

Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high-performance culture and environment 
Lead a structured, consistent, and disciplined execution of ISP activities 
Oversee all cabling, equipment installation, power and cooling follows corporate TQA standards 
Lead efforts to ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations 
Oversee training for technical personnel and evaluate effectiveness and gaps on an ongoing basis 
Work with managers to establish positive employee relations through promoting an environment of open and effective communication and ongoing support 
Oversee and participate in assembling capital budget needs 
Resolve issues as they are identified and escalate issues to senior management as needed 
Set priorities for managers and participate in the ongoing review of performance of staff 
Ensure all required logs, records and other documentation follow company and FCC technical requirements 
Oversee FCC Proof of Performance testing 
Adhere to industry specific local, state, and federal regulations, as applicable 
Compile reporting and metric analysis as requested by management 
Participate in special projects as needed or requested by senior management 
Know, understand, and follow all company policies and provide ongoing guidance to staff 

Working Conditions 

Work in a 24x7, fast paced environment  
Exposure to continuous moderate noise  
Work and travel in inclement weather  
Work all hours day or night  
Work performed near power facilities and electricity 

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s degree in engineering or equivalent work experience 

Experience

10+ years engineering experience  
4+ years management experience 
3+ years project management experience 

Skills

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner  
Ability to use personal computer and software applications  
Ability to use handheld communication devices and applications  
Ability to differentiate between different sizes and colors of wires  
Ability to make cable connections in tight spaces by bending, reaching, twisting  
Ability to work with small components and wires to make cable connections  
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers 
Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)  
Ability to accurately measure distances, using tapes or other measuring devices  
Ability to read general system layouts from blueprints and system maps  
Ability to operate appropriate computer or test equipment associated with position  
Ability to prioritize and organize effectively  
Ability to work independently  
Knowledge of basic mathematics and electronics  
Demonstrated in-depth proficiency of designing, installing, and maintaining critical facility systems and service delivery equipment for all products  
Valid driver's license with satisfactory driving record within company required standard 

Preferred Qualifications 

Education

Desirable: CCNA, CCDA 

Skills

Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts  
Ability to perform job from high places (roofs)  
Knowledge of company products and services  
Knowledge of National Electric Code and National Electric Safety Code In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS  
Ability to manage multiple priorities  
Ability to supervise and motivate others  
Ability to maintain confidentiality 
EIP600 2026-69207 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13547 Business Unit: Network Technology Services Zip Code: 59102

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.