Jakarta, Indonesia
1 day ago
Senior Manager, Health Solutions
Senior Manager, Health Solutions We’re hiring! We are looking for a Senior Manager to join our Health Solutions team in Indonesia. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Role & Responsibilities: Client Management & Relationship Building Manage day‑to‑day client operations to retain, grow, and develop business in line with unit goals. Build strong client relationships with your Manager and team to drive positive NPS results. Develop and execute short‑ and long‑term strategies aligned with client needs, benefit philosophy, and company goals. Leverage Aon United expertise and market insights to support client solutions. Oversee the full client journey, ensuring compliance, documentation, payments, reports, visits, and best‑practice delivery. Achieve portfolio financial targets, including retention and rollover. Broking & Placement Maintain strong carrier relationships to secure competitive placement terms. Coordinate RFP submissions, quotations, and proposal clarifications. Review proposals for accuracy and completeness, resolving outstanding items with carriers promptly. Ensure timely, efficient execution of all broking and placement activities. Professional Contribution & Development Participate in Health Solutions forums and initiatives. Contribute to client solution development and collaborate across Aon. Perform other duties as assigned and maintain ongoing professional development. Skills and experience that will lead to success Qualifications 5–10 years of experience in Employee Benefits within a broker firm or insurance company. Strong command of the English language (written and verbal). Skills & Competencies Strong interpersonal and communication skills, able to engage effectively with stakeholders at all levels. Demonstrates active listening, clear and purposeful communication, and adaptability. Strong negotiation skills with the ability to influence and secure favourable outcomes. Highly organized with strong time‑management skills and the ability to prioritize effectively. High attention to detail and accuracy. Professional, independent, and efficient work style. Able to deliver under pressure in a fast‑paced, high‑intensity multinational environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.
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