Toronto, Ontario, Canada
10 hours ago
Senior Manager, Enterprise Payments Standards & Monitoring (Bus Mgmt & Governance)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$108,800 - $163,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Enterprise Payments drives thought leadership, harmonization of strategy, empowerment of Lines of Business, external collaboration, effective use of platforms, and safety & security of payments across the enterprise.

The Standards and Monitoring Team is responsible for maturing payments governance across the Enterprise through more consistent management and oversight of standards and risk, driving operational excellence, and leading advocacy efforts through industry relationships and strategic partnerships to advance TD's payments strategy.

Reporting to the VP, Enterprise Payments, Standards and Monitoring, this role is accountable for maturing enterprise level payments oversight and governance, strengthening specific industry relationships, and provides expert support to change initiatives. The Sr Manager, Standards and Monitoring promotes an understanding of the payments landscape including operating rules and regulations, anticipated change in the payment ecosystem and implications to TD through strong relationships with segment, technology, operational teams and control functions across the enterprise.

Play key role in coordinating and ensuring end-to-end enterprise payments oversight through effective implementation of the governance and control strategy, monitoring and reporting in support of Enterprise Payments' mandate to mature enterprise payments risk transparency.

Act as a strategic partner to leaders on the management of the Payments modernization portfolio, with industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying end to end operational efficiencies and risks/opportunities.

Heighten awareness of and influence key industry/regulatory developments that impact payments systems by providing leadership and advocacy as TD's Payments representative with certain FMIs, networks and regulatory bodies in Canada

Development of and/or lead implementation of standards, policies, procedures, and solutions that mitigate risk and maximize efficiency and effectiveness

Lead, facilitate or actively generate action and remediation plans that address industry, risk, and governance issues.

Facilitate relevant governance meetings or committees, provide specialized advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness

Provide expertise to payments modernization teams and internal/external partners – providing insight, business expertise and recommendations on operational infrastructure, processes and operating regulations/policies.

The position requires relationship and influencing skills with a proven ability to understand the details while translating key messages to senior leadership and cross-functional forums. 

 Shared Accountabilities:

Partner with 1B/Operational Risk/ Audit and other Risk partners to guide oversight and key areas of intervention

Partner with LOB and Operations teams to synthesize rules, standards and ensure safety/ soundness across payments for TDBG and our customers

Partner with Payments LOB to ensure policies are adopted and advocate for change with external networks where appropriate.

Job Requirements:

Experience in Payments Industry is considered an asset

Undergraduate Degree; 10+ years relevant experience.

Ability to work independently as a lead within a specialized business management function and provide direction, specialized knowledge, advice and guidance to various stakeholders both internally and externally.

Ability to oversee/lead a variety of complex initiatives end-to-end (primarily on short- to medium- term issues requiring specialist knowledge and/or the integration of cross-functional processes).

Confident in providing guidance and influencing multiple teams across a broad spectrum of initiatives and functional domains.

Demonstrated ability to work in a team environment where flexibility, keeping others informed and anticipating needs is essential.

Advanced knowledge of MS Office including Word, PowerPoint, Visio, and Excel

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
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