Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Reporting to the VP, CPB Strategy, the successful candidate will:

Lead the Competitive Intelligence function for CPB, developing value-added analysis and forward-looking insights on customer needs, industry trends and the competitive landscape to help leaders make informed strategic decisions and stay up to date on potential changes and disruptions impacting value proposition of the business.Support the Performance Measurement function of the team, establishing and tracking segment-level KPIs, OKRs, and coordinating content for leadership results review cadences.Support the annual strategic planning process by understanding CPB business objectives and challenges, building business plans, creating cases for change and gaining buy-in from key stakeholders.Support planning & coordination of CPB Strategy through a variety of CPB and other senior leader deliverables and forums.Conduct ad-hoc research, analysis and prepare briefings, memo's, presentations and other communications, as needed.Represent the team both internally in the organization across business lines and with the enterprise, and externally with vendors.Mentors and develops colleagues across the team.

Department Overview:

Fueled by the vision to be the #1 Retail Bank in Canada, the Canadian Personal Banking (CPB) Strategy & Planning collaborates with CPB businesses and across the Enterprise to deliver dynamic solutions that unlock opportunities to advance CPB's strategy and priorities. Our diverse team brings a variety of perspectives and experiences from across the organization that enable us to inform strategy and provide unbiased insights to help CPB operate effectively. We accomplish this by focusing on three key pillars:

Strategy Development and Governance: We help businesses identify strategic objectives and build their business plans, create cases for change, gain support and enable execution. We lead the creation and management of key strategic documents and scorecards, socialize and gain approval from key stakeholders, ensuring alignment with bank policies.Competitive Intelligence & Insights: We gather data, research, and create insights that help leaders make informed decisions.Performance Measurement: We manage and evolve performance measurement tools for CPB (KPIs and OKRs), as well as leadership forums and cadences to discuss strategic performance.

Job Requirements:

5+ years of business or strategy experience.CPA and/or CFA qualification considered an asset.Strong business acumen and a clear understanding of how the bank makes money. Knowledge of CPB would be an asset.Experience leading change and making an impact in cross-functional groups through influence and by nurturing key relationships at all levels.Self-motivated with the ability to work independently and through ambiguity.Flexible to adapt and manage within a dynamic business environment.

Skills:

Critical and strategic thinking skills to support balanced decision making.Strong analytical skills, with background in working with data and insights, conducting analysis, and writing reports/presentations.Excellent communication and presentation skills, notably the ability to present complex information in a manner which is concise, simple and easy to understand.Executive presence, the ability to interact with all levels within the organization and influence executive decision-making.Ability to work with pace on multiple deliverables, meeting deadlines and thriving under pressure.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet