Job Description

What is the opportunity?  

Avion Rewards is RBC’s award-winning loyalty platform, empowering millions of Canadians to earn and redeem points across a vast ecosystem of 200+ merchant partners. As we redefine engagement in Canada’s competitive rewards landscape, we’re seeking a strategic analytics leader to unlock data-driven growth. 

In this role, you will lead the analytics strategy for Everyday Rewards, shaping how we leverage data to maximize value for clients, partners, and the Avion program. You’ll pioneer innovative solutions in segmentation, testing, and client journey optimization, directly influencing RBC’s loyalty ecosystem. This role sits at the intersection of analytics, strategy, and stakeholder influence. 

 

What will you do?  

Champion Analytical Innovation: Design and implement advanced analytics frameworks (segmentation, A/B testing, predictive modeling) to optimize partner offers and client engagement. 

Lead Partner Analytics: Act as analytics lead for grocery and strategic loyalty partners, translating data into actionable insights for joint value creation. 

Drive Data-Centric Decisions: Use statistical rigor to test hypotheses, interpret results, and guide executives on program optimization and risk/reward trade-offs. 

Lead through data and insights to enable Avion to optimize value for client segments optimized for members, the Avion program and our merchant partners.

Stakeholder engagement and management including understand needs, build credibility with senior executives and influence data-driven decision making.

Collaborate across functions to drive desired outcomes within a complex matrix organization.

Manage delivery/development of any dashboards needed to support business needs.

 

What do you need to succeed? 

Must have: 

8+ years of experience in analytics & insights 

Excellent problem-solving skills 

Solid knowledge of advanced analytics and the application to solve business needs 

A background in execution of statistically driven business programs 

Ability to work with business partners on needs and oversee the development and application of advanced analytics techniques, such as client journey mapping, segmentation/optimization and testing (A/B, multivariate etc..) to drive business insights and recommendations. 

High proficiency with statistical and data mining tools such as Python and SQL, to mine and analyze large amounts of data. 

Excellent collaboration and communication skills to interact across multiple levels of stakeholders (including senior leaders) both internally and externally 

 

Nice to have:  

One or more of loyalty, agency or consulting background.

Experience with Cloud Data Platforms such as: Snowflake, Data Bricks, AWS.

Experience or strong knowledge of data science methodologies and practices.

 

What’s in it for you?  

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

Ability to make a difference and lasting impact 

Work in a dynamic, collaborative, progressive, and high-performing team 

Job Skills

Business Case Design, Business Case Development, Business Case Management, Business Development, Critical Thinking Problem Solving (Inactive), Customer Relationship Management (CRM), Economics, External Partners, Microsoft Excel, Partnership Strategy, Portfolio Management, Presales Activities, Product Services, Sales Support, Strategic Thinking, Structured Query Language (SQL), Tableau (Software), Teamwork, Thought Leadership, Work Collaboratively

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-02

Application Deadline:

2026-02-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.