(Senior) IT-Project Manager SAP S4 Service
Fresenius Medical Center
**_Title section:_**
(Senior) Project Manaer-SAP S4 Service
**_Introduction section:_**
At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
**Our values guide how we work:**
+ We Care for our patients, each other, and our communities
+ We Connect across teams and borders to deliver excellence together
+ We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation
**_Information about_** **_Global Commercial_** **_department:_**
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
**_Summary about role:_**
Are you passionate about driving digital transformation in field service operations in a global environment? Do you have excellent technical skills—especially with SAP ECC CS and ideally SAP S/4HANA Service? We are seeking a hands-on Implementation Manager with deep SAP expertise to lead and deliver projects as part of our Global Technical Operations Team. Join us and shape our field service ecosystem, optimizing business processes, and ensuring technical excellence across our organization.
**_Responsibility:_**
+ **Project Leadership:** Independently manage and deliver complex implementation projects for our SAP-integrated Field Service Management system-from requirements engineering and solution design to Go-Live.
+ **Technical System Configuration & Assessment:** Utilize your expertise in SAP ECC CS and S/4HANA Service to evaluate available configuration options, enhancement frameworks (e.g., ABAP, User Exits, BADIs, RICEFW), and integration touchpoints with external Field Service Management platforms. Collaborate with IT and development teams to translate functional needs into robust technical system configurations, while adhering to established system capabilities and governance frameworks ensuring optimal alignment with business requirements and technical standards.
+ **Interface & Integration Management:** Analyze, design, and optimize interfaces between SAP modules (ECC CS, SD, S/4HANA Service) and third-party applications, ensuring robust system communication and data flows (IDOCs).
+ **Process Optimization:** Analyze and document business processes and technical workflows, focusing on automation, data quality, and system efficiency.
+ **Stakeholder Management:** Collaborate closely with both business and IT stakeholders, translating business requirements into technical solutions and acting as a technical consultant and change manager.
+ **Data Quality & Business Intelligence:** Develop, maintain, and optimize reporting solutions and analytics, ensuring high data consistency and reliability.
+ **Training & Support:** Deliver technical trainings, create documentation, and provide expert support to users and project teams.
+ **Lifecycle Management:** Support application lifecycle including 2nd level support.
**_Candidate’s profile:_**
**Education:**
+ University degree in Computer Science, Engineering, Business Informatics, or a related discipline; or equivalent professional experience.
**Experience**
+ 4-6 years of hands-on experience with SAP ECC CS module and ideally SAP S/4HANA Service, including Customizing, technical configuration, and enhancement technologies (e.g., ABAP, BADIs, User Exits).
+ Deep understanding of SAP integration concepts (IDoc, RFC, Web Services, APIs) and experience in connecting SAP with external systems.
+ Proven track record in technical project management especially in IT/business process implementation projects.
+ Strong experience in interface design, data modelling, and system troubleshooting.
+ High attention to detail and passion for data quality.
**Additional Skills:**
+ Hands-on mentality, high IT affinity and willingness to learn about new IT systems, especially in the field of cloud and mobile applications.
+ Assertive and confident in technical discussions and decision-making.
+ Team player with excellent collaboration and communication skills.
+ Willingness to travel internationally, as required.
+ Knowledge in SQL, SAP Field Service Management and Jira considered as a plus
+ Fluent in English (German or other languages are a plus).
**_Our Offer for you:_**
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
+ Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
+ Individual opportunities for self-determined career planning and professional development
+ A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
+ A large number of committed people with a wide range of skills, talents and experience
+ The benefits of a successful global corporation with the collegial culture of a medium-sized company
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