Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. JOB DESCRIPTION Key Responsibilities: Works with clients to define and manage the scope, strategy, requirements and implementation of projects. Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives. Identifies, analyzes, mitigates, documents, and controls project risks. Provides effective and regular communication within the project team, stakeholders, sponsors and management. Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members. Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors. Identifies project issues that impact project delivery and escalate to management. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets. Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team. Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel. Liaises between project team, project sponsor, and client group. Establishes and maintains relationships with relevant client stakeholders, providing day-to-day contact on project status and changes. Job Requirements: Ability to think strategically, assess alternatives for short-and long-term impacts and act decisively Experience working with project planning and tracking tools Ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately Some knowledge of technology platforms and environments Good understanding of annuity products, administration compliance, operations and systems including business desktop applications (e.g., Microsoft Office), and relevant financial products Experience using a defined project management and/or SDLC methodology Understanding of Managed Service Provider ticketing and Alert Management Systems Decision Authority: Provides professional advice – takes a lead role of process or program execution Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others’ deliverables Work is guided by cascaded policies or business plans May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests Skills: Project Management KPI Tracking Budgeting Technical Documentation Coaching Stakeholder Management At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **關於宏利和恒康** 宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en . **宏利是平等機會僱主** 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 recruitment@manulife.com 。 **Working Arrangement** 混合式