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The Senior HR Analyst will be the central connector for our Talent, Learning & Culture technology ecosystem, with primary responsibility for the health, scalability, accuracy, and security of our learning and talent platforms. This role oversees how our learning management system (LMS), performance tools, and future talent solutions fit together, ensuring that data and workflows move reliably across systems to support leaders, managers, and employees.
As the primary learning system administrator, you will partner with content owners, compliance leaders, and HR to make sure learners receive the right content at the right time—troubleshooting assignment gaps, resolving data mismatches, and proactively spotting inconsistencies in data inputs and course builds that affect downstream automation and reporting. You will monitor overall system health and interface queues, resolving issues related to data mapping, interface errors, and timing inconsistencies, and escalating LMS-specific issues to the Learning Technology team when appropriate. You will own the full support intake and triage process, resolving issues efficiently, escalating with complete context when needed, and implementing/documenting fixes for logic errors, completion failures, or assignment misfires. You’ll also oversee permissions, admin access, user role reviews, and regular cleanup activities to support strong governance and system integrity, including preparing our HealthStream environment for growth, acquisitions, and integrations through technical clean-up and configuration work.
You will lead the implementation and integration of new and existing tools, turning system insights into better experiences for onboarding, compliance training, and ongoing skill development. The Senior HR Analyst will partner closely with Learning Technology, Digital, and HR business partners to align LMS and HRIS data (e.g., PeopleSoft), support migrations, upgrades, and integrations, and provide practical tools and documentation to help users be successful. You’ll stay current on HRIS and LMS release notes, assessing upcoming changes and communicating key implications to HR partners and system administrators. We’re looking for an experienced LMS administrator (3+ years) with a background in HR, Business, Education, Information Systems, or a related field, who is comfortable with integrations, automation (APIs/AICC/complementary platforms), role-based access security, and hands-on troubleshooting—all with a highly customer-focused, service-oriented mindset.
DescriptionThe Senior HR Analyst provides support to operational business partners to develop, implement, maintain, and improve configurations and processes within systems. They will be a subject matter expert in a few functional areas within the HR domain and will provide ongoing technical consultation on new and existing functionality, business processes, change management, and testing efforts. This person will work with technological tools to provide thorough data analysis. The Senior HR Analyst will help streamline processes by suggesting relevant insights and analyzing data about key HR metrics. This person will leverage their technical expertise to partner with key stakeholders to solve problems and work on continual process improvement to develop solutions leveraging technology.
RESPONSIBILITIES:
Own select business processes and reports within HR DomainRecognize and suggest short-term and long-term goals, milestones, and benchmarks for key performance metrics aligned with Emorys long- and short-term business strategy and challenges related to a functional areaUnderstand key business processes from end user perspectives and recommend solutions that optimize system and eliminate manual processesLead the creation or revision of functional requirements for business process and report changesProvide business requirements to Digital configuration team when new technical solutions are neededCollaborate with work group to test scenarios and document resultsWork closely with the project team to track issues through resolutionDeliver training solutions to affected stakeholders and support user adoptionMaintain HR data tools, reporting, and dashboards.Produce and deliver standard (monthly, quarterly, and annual) and customized HR reports.Performs complex data manipulation or modeling in support of critical business decisions.May be responsible for approving and/or establishing user access to data management systems.Gather and disburse government labor statistics, new employment regulations, and labor lawsAnalyze competitor¿s practices and make recommendations to managementPrepare reports of data results and present findings to senior leadershipContribute to system decision-making, scoping, and arranging HR system projects in support of the overall HR strategyRespond to HR data requests on an ad hoc basis by gathering, analyzing, and reporting relevant data from various sources.Maintain HR data integrity by ensuring the accuracy and consistency of input data.Audit HR data and troubleshoot irregularities.Support data governance processes.Develop & maintain a data glossary.Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfactionSKILLS AND ABILITIES:
Experience with consulting skills with a customer-centric, solution-oriented approachStrong verbal and written communication and ability to communicate clearly and conciselyAbility to develop and manage interpersonal relationships at all levels of the companyStrong process-oriented and data-oriented problem solverEffectively prioritize workload comprised of both transactional and project-based tasksAbility to build strong relationships and collaborate across teams in a fast-paced environment, adhering to project deadlines while maintaining attention to detailCapacity to apply discretion and maintain a high level of confidentiality when handling sensitive informationExperience in identifying operational issues and recommending and implementing strategies to resolve problemsAdvanced experience with MS ExcelExperience with data visualizations using either R/Tableau/PowerBIUnderstanding of statistical modeling and descriptive statisticsWorking knowledge of SQLMINIMUM REQUIREMENTS:
Bachelor or master in human resources, business administration, I/O psychology, information technology or related fieldNo professional certifications required4+ years of relevant HR experience2+ years of relevant data analytics experiencePrevious experience in leading system-related projectsPHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
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