Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be a trusted finance partner for Defect Cost Controllership (DCC), supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous organization and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.

The NACF DCC finance team vision is to provide cost controllership, projects return on investment (ROI), and financial insights for end-to-end defect reduction processes and initiatives across supply chain. Our team supports various North America teams through translating operational KPIs into financial impact to ensure our stakeholders have the most up to date and reliable information to make the best possible decision for Amazon. The ability to learn and be curious while working through a high degree of complex ambiguity in order to think big while inventing and simplifying for process improvement is mission critical.

Key job responsibilities
Key Business Support:
• End-to-end ownership of the financial planning cycles which include forecast modeling, bridging, network partnership and presentations to senior leadership.
• Perform projects financial validations to ensure accurate return-on-investment insights.
• Collect, analyze and manage quantitative data and create meaningful reports to lead business improvement and defect cost reduction strategy.
• Perform root cause analysis to uncover core issues using data, then assisting the operation stakeholders to improve and create new measures for sites productivity.
• Invent and simply processes to drive efficiency and cost improvement over finance processes related to defect costs.
• Thinking big to deliver scalable solutions to better understand end-to-end cost and identify new improvement opportunities.

Controllership:
• Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.
• Create effective business partnership with senior stakeholders, manage competing priorities, and provide guidance for cost strategy and goals.
• Have backbone and challenge business partner plans and assumptions when needed.

Team Leadership:
Take part in developing and mentoring activities, and leverage diverse perspectives.

A day in the life
The Defect Cost Controllership (DCC) team focuses on finance controllership, cost savings and end-to-end (e2e) defect cost reduction across North America Customer Fulfillment (NACF). The primary time spend is focused on workstreams to identify opportunities that lead to cost reduction, process improvement, and financial controllership. The team is also responsible for project financial validations, return-on-investment, and tracking financial impact on budget baselines. The team plays a key role in decision making and developing financial insights as part of monthly and quarterly business reviews, developing and leading cost business reviews, and providing ad-hoc analysis on large or ambiguous deliverables

About the team
The DCC team supports multiple teams across North America Customer Fulfillment, and collaborates with Customer Service, Transportation and Delivery teams for an end-to-end financial controllership. In cases of worldwide workstreams, the team collaborates with business partners across the globe. The endless opportunity to invent on behalf of our customers ensures the work is always fun.