We are looking for a highly motivated and detail-oriented Functional Engineer with proven experience in Order Management Systems (OMS). The ideal candidate will play a key role in gathering business requirements, designing solutions, and supporting implementation and enhancements in the OMS domain across order lifecycle processes.   Key Responsibilities: • Collaborate with business stakeholders to gather, analyze, and document functional requirements related to order capture, orchestration, inventory, fulfillment, and returns. • Translate business requirements into detailed functional specifications for OMS solutions (e.g., IBM Sterling [preferred], Manhattan, Oracle OMS, Blue Yonder, etc.). • Partner with technical teams to ensure requirements are well understood and implemented as per design. • Support configuration, testing (SIT/UAT), and deployment of OMS functionalities. • Troubleshoot OMS issues and work with cross-functional teams for resolution. • Perform gap analysis and recommend improvements or new functionalities to optimize order flow. • Participate in Agile ceremonies (sprint planning, grooming, retrospectives). • Act as the subject matter expert (SME) for OMS processes across channels (e.g., eCommerce, retail, B2B).   Required Skills and Qualifications: • Bachelor’s degree in Engineering, Computer Science, Business, or related field. • 8+ years of experience as a Functional Consultant/Engineer in the OMS domain. • Strong knowledge of order lifecycle management, inventory visibility, allocation, sourcing, and fulfillment processes. • Experience working with OMS platforms like Manhattan, IBM Sterling, Oracle, Blue Yonder, or similar. • Good understanding of integrations between OMS, WMS, ERP, CRM, and eCommerce platforms. • Hands-on experience with documenting business and functional requirements (BRD, FSD). • Strong problem-solving and analytical skills. • Excellent communication and stakeholder management skills.   Preferred Skills: • Experience with REST/SOAP APIs and system integrations. • Familiarity with Agile/Scrum methodologies. • Domain knowledge in retail, eCommerce, or supply chain is a plus. • Basic SQL knowledge for data validation and troubleshooting.
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