Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.

As the Senior Director of Software Engineering at JPMorgan Chase within the Consumer & Community Banking, you will lead multiple technical areas and oversee the activities of various departments. You will collaborate across technical domains, applying your expertise cross-functionally to promote the adoption and implementation of technical methods within diverse teams. Your role is crucial in helping the firm stay at the forefront of industry trends, best practices, and technological advancements.

Job responsibilities 

Leads multiple technology and process implementations across departments to achieve firmwide technology objectivesDirectly manages multiple areas with strategic transactional focusProvides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of businessActs as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectivesManages multiple stakeholders, complex projects, and large cross-product collaborationsInfluences peer leaders and senior stakeholders across the business, product, and technology teamsChampions the firm’s culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization

Experience in managing large teams and organizations, with a track record of successful leadership in complex, matrixed environments.

Experience developing and leading large or cross-functional teams of technologistsDemonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scaleExperience leading complex projects supporting system design, testing, and operational stabilityDeep expertise building and operating large scale high performance transactional environments with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., micro services, APIs)

Experience with building, leading and mentoring technology teams and next level leaders within the organization. 

Experience with hiring, developing, and recognizing talentExtensive practical cloud native experienceExcellent communication skills and ability to present to and communicate effectively with key stakeholders across product, technology, data and design. Strong organizational and management skills

Preferred qualifications, capabilities, and skills

A proactive approach to spotting problems, areas for improvement, and performance bottlenecksExperience in Customer Identity & Authentication DomainAWS Certification. SRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScriptInfrastructure budgeting and finances. Infrastructure cost optimization