Valet Living is seeking a strategic and hands-on Senior Director of Business Intelligence to elevate how data informs decision-making across our commercial organization. Reporting to the Senior Vice President, Commercial Operations, this role blends enterprise-level strategy with execution, building the analytics foundation that powers growth, performance optimization, and operational scale. If you’re a data leader who thrives on turning complex data into clear direction, building high-performing analytics teams, and influencing senior leaders with insight not noise, this is an opportunity to make a meaningful, enterprise-wide impact. Compensation & Work Environment Details + Salary Range: $155,000 - $165,000 + Bonus Target: 18% of annual salary + Location: Remote with up to 10% travel required What You’ll Do: Own the Business Intelligence Strategy + Define and execute a comprehensive BI strategy aligned to commercial and company-wide priorities. + Establish a clear analytics roadmap, including data architecture, reporting modernization, governance maturity, and automation. + Serve as a trusted advisor to senior leadership, using data to shape strategy, investment decisions, and long-term planning. + Identify leading indicators, trends, and growth opportunities that inform forecasting, pipeline health, segmentation, and market strategy. Build a Scalable, Trusted Data Foundation + Design and oversee modern data architecture and semantic models that enable reliable, enterprise-grade reporting. + Champion a single source of truth through strong governance, data definitions, and measurement standards. + Modernize legacy reporting into automated, connected solutions integrated with Salesforce and other core systems. + Ensure high standards for data accuracy, security, performance, and reliability across all reporting assets. Deliver Insight That Drives Performance + Lead the design and delivery of dashboards, analytical models, and tools that directly impact revenue and growth performance. + Translate complex data into clear, actionable insights for executive and operational audiences. + Establish consistent measurement frameworks across Sales, Marketing, and other revenue-generating teams. + Support strategic initiatives such as territory design, sales planning, and client lifecycle analytics. Lead and Develop a High-Performing Team + Build, lead, and mentor a high-impact team of BI and analytics professionals. + Create a culture of analytical rigor, curiosity, accountability, and continuous improvement. + Prioritize resources effectively and manage competing demands across multiple stakeholders. + Develop talent through coaching, clear expectations, and growth-focused development plans. Partner Across the Business + Collaborate closely with Sales, Marketing, Finance, Product, Client Experience, and IT to understand business needs and deliver insight-driven solutions. + Partner with IT on data pipelines, ingestion frameworks, and infrastructure that support scalable analytics. + Act as a key commercial operations partner, ensuring analytics efforts are aligned to real business outcomes, not just reporting output. What We’re Looking For: Education & Experience + 10+ years of experience in Business Intelligence, Data Analytics, or Commercial Operations. + 5+ years of people leadership experience in a fast-paced, growth-oriented environment. + Proven success supporting revenue-generating functions such as Sales, Marketing, or RevOps. + Experience in SaaS, technology, or data-rich environments preferred. Skills & Expertise + Strong strategic mindset with the ability to translate business questions into scalable analytics solutions. + Deep expertise with BI tools and modern data environments. + Demonstrated ability to synthesize complex data into insights that influence senior leaders. + Excellent communication skills, with the ability to make data accessible to non-technical audiences. + Experience with forecasting, statistical modeling, or advanced analytics is a plus. + Highly collaborative leader with strong prioritization skills and comfort navigating ambiguity. Why You’ll Love Working with Us At Valet Living, we don’t just provide essential services; we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters. Comprehensive Benefits + Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts + Financial Security: 401k with company match, life and disability insurance, AD\&D, and business travel coverage + Flexible Time Off: No preset accruals: manage your time and work-life balance your way, plus 10 company-paid holidays. + Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center + Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above. The application window is anticipated to close 60 days from the date the job is posted. #LI-RT1 Are you a current Valet Living employee? If so, click here (https://www.myworkday.com/wday/authgwy/valet/login.htmld) to apply. Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information. Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law. As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details. Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners. http://valetliving.com Valet Living Associates: Privacy Notice, Effective Date: January 1, 2020 https://www.valetliving.com/applicant-privacy-notice/