**Director, Asia Anti-Fraud Officer** Reporting to the Asia Chief AML Officer (CAMLO) with matrix reporting to Asia Chief Risk Officer (CRO) and Global Anti-Fraud Officer, the Asia Segment Anti-Fraud Officer (Asia AFO) is responsible for monitoring the effectiveness of the Asia fraud strategy, providing guidance and oversight on the fraud risk program, and ensuring effective risk management controls and processes are in place to comply with regulatory requirements and Company policies.​ **Position Responsibilities:** + Assisting business units and centralized functions to develop effective, risk-based anti-fraud controls, including policies, processes, procedures, controls and testing; + Working with Global Anti-Fraud Office to coordinate the periodic fraud risk assessments for Asia Segment; + Developing key reporting indicators (KRIs) and key performance indicators (KPIs) for Asia Segment Anti-Fraud program, and providing periodic reporting to Asia Segment management on overall fraud experience, the status of fraud controls generally, incidents and emerging trends; + Acting as an internal source of expertise in fraud typologies, management and controls, advising as appropriate, but also understanding, evaluating and independently challenging the controls in place and ensure consistency on controls across the Asia Segment markets; + Providing support to the Asia Anti-Fraud Operational Teams (AFOT) in the resolution of fraud incidents that occur in Asia Segment (10 countries), specifically by receiving notification of incidents, and reviewing and independently challenging / advising on incident risk assessment, response and mitigating controls; + Determining priorities for Asia Segment direction for Anti-Fraud training, including providing training to regional office and BU compliance teams on the corporate requirements to raise awareness of the Anti-Fraud program, and providing guidance to Line 1/ Line 1b / Asia AFOT on specialized anti-fraud training for higher risk business areas; + Actively seeking out opportunities for collaboration and synergies with other financial crimes compliance, sales conduct, risk and audit functions, with a view to leveraging existing processes and controls to improve Asia Segment’s fraud experience and outcomes; + Acting as an Asia Segment champion for general fraud awareness, and an advocate and catalyst for the building of specialized anti-fraud capacity where appropriate; + Represent the Asia Segment during the Manulife Fraud Fusion Center Stand-Up sessions weekly. + Identifying and supporting local 2nd line anti-fraud resources, and supporting them to provide support and guidance to the local business as required; and + Lead the quarterly Asia Segment Anti-Fraud forums and participate in the Global Anti-Fraud forums as required. + Represent Asia in the Global Anti-Fraud Advisory Committee quarterly governance meeting. **Required Qualifications:** + University degree + Minimum 8-10 years of experience in financial services industry in a fraud management, audit or financial controls capacity strongly preferred + Insurance fraud or law enforcement experience a definite asset, as is a CFE or equivalent designation + Experience in planning, designing, and implementing an overall fraud prevention, detection and remediation programs for a financial organization + Strong analytical, interpersonal and communication skills + Pragmatic, creative approach to problem solving + Strong stakeholder and people management skills to effectively articulate strategy, positively influence senior leaders and counterparts + Self-driven, with attention to details and able to distil complex issues into succinct, simple reports and solutions **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. 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