Join our team and what we'll accomplish together 

 

Join a highly skilled and forward-thinking engineering team that is driving TELUS’ wireless evolution. The New Service Introduction team leads the technical strategy behind bringing new technologies to market, from LTE and 5G to next-generation architectures ORAN, network automation, and AI-driven intelligence.

 

We are a diverse team of innovating engineers passionate about the customer experience, and building one of the most advanced wireless networks in the world. You will have a unique opportunity to directly influence technology introduction, shape early stage network behavior, and help deliver the award winning experiences our customers expect.

 

What you'll do 

 

As a Senior Design Specialist, you will play a key role across the technology introduction lifecycle, from vendor engagement and lab validation through field trials and production rollout.

 

 Lead the launch and introduction of LTE, 5G, and next gen RAN hardware, software, and features into the TELUS network.  Apply a Reliability by Design mindset across planning, validation, deployment, and operational readiness phases.  Translate technical LTE/5G concepts into clear business impacts and vice versa to support Go to Market alignment.  Evaluate vendor roadmaps, clarify TELUS requirements, and influence product functionality and direction.  Analyze early phase performance impacts of new technology trials to validate expected behavior and customer experience.  Conduct targeted performance assessments during lab and field trials to ensure smooth transition into operational teams.  Support field teams during new technology deployment, troubleshooting, and early rollout stages.  Provide specialized technical guidance and expertise to engineering teams across the organization.  Communicate technical decisions and their implications clearly to both technical and non-technical stakeholders.  Drive automation initiatives to scale testing efficiency and improve technology readiness validation.  Champion the adoption of AI/ML techniques to enhance technology validation, prediction, and readiness assessments.

What you bring

 

Technical Expertise

 

 7+ years of experience with LTE/5G RF design, optimization, and performance analysis.  Strong understanding of next generation network evolution including small cells, AI/ML applications, network slicing, and cloud  native architectures.  Familiarity with 3GPP specifications, RRM, air-interface protocols, and interoperability standards.  Experience writing test plans, gathering requirements, and documenting technical findings.  Ability to communicate complex technical topics in a clear, business relevant way.  Strong stakeholder management skills, including proactive vendor engagement.  Ability to provide specialized technical support across a wide range of wireless engineering challenges.  Deep familiarity with wireless troubleshooting workflows and technology readiness assessment processes  Bachelor Degree in Engineering, Telecommunications, or equivalent

 

Great-to-Haves

 

 Master’s degree in Telecommunications, Engineering, or a related discipline.  Experience in AI, automation frameworks, and large language models (LLMs)

 

Location: Any major Canadian city