Job Summary
Job DescriptionWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
At Telstra, we believe in creating better experiences for our customers and each other. We’re looking for a Senior Contract Specialist to join our Commercial Contract Operations team, supporting complex State Government and Enterprise customers.
In this role, you’ll help shape strong commercial outcomes by providing expert contract and commercial advice, managing risk, and enabling sustainable revenue growth. You’ll work closely with Sales, Legal, Pricing, Finance and Service Delivery teams to ensure our contracts are practical, compliant and deliverable.
What you’ll do
Lead the negotiation and management of complex customer contracts, variations and Statements of Work
Provide clear commercial and contractual advice on risk, obligations and deliverables
Review proposals and contract changes to ensure they are commercially sound and aligned to Telstra policies
Develop and maintain Contract Management Plans across the contract lifecycle
Act as an escalation point for contractual and commercial matters
Support resolution of disputes and customer negotiations
Build strong, collaborative relationships with internal teams, customers and suppliers
What we’re looking for
Demonstrated experience managing complex commercial or outsourcing contracts (Government or large enterprise preferred)
Proven experience drafting and negotiating contracts and SLAs
Strong stakeholder engagement and influencing skills
Commercial mindset with sound financial and risk awareness
Ability to manage multiple priorities in a fast-paced environment
Experience in telecommunications or large enterprise environments is desirable
Why join us?
You’ll be part of a supportive, high-performing team where your expertise makes a real difference to our customers and the business. This role offers exposure to strategic enterprise accounts and senior stakeholders, with strong development and career pathway opportunities across Commercial, Contracts and Delivery leadership roles.
If you’re passionate about getting it right for customers, simplifying the complex and working better together, we’d love to hear from you.
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment