Job Title

Senior Consultant, Total Workplace

Job Description Summary

The primary role of the Senior Consultant - Change Management is to advise, mentor and/or implement workplace change programs for clients

Conduct their own research, data gathering and analysis as well as oversee the work of the Analysts in the development of workplace change initiatives

The Senior Consultant will create change management project work plans and budgets, create proposal and project strategy, conduct and oversee all change management project work product and, will partner with senior management to present findings and recommendations to the client

The Senior Consultant will collaborate with all team members from brain-storming ideas to presenting final client recommendations. Will assist in some sales efforts

They will be the key point of contact for clients for workplace change evaluation and recommendations and provide oversight and/or implementation as requested.

Job Description

KNOWLEDGE AND EXPERIENCE - what knowledge, skills, abilities and/or experience are needed to perform the job? 

Bachelor degree in Business, HR, Organization Development, Psychology or related field, Master’s degree preferred 

4-8 years consulting experience preferred 

PROSCI Certified Change Practioner certification a plus 

Exhibit a proven track record of effective change management – including the development and execution of change management and communication plans to audiences of varying levels 

Hi EQ with demonstrated outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes 

Knowledge of full range of organization development interventions and change management frameworks and applications 

Effective communication skills with an ability to share and synthesize knowledge 

Demonstrated problem solving skills 

Knowledge and effective use of business concepts 

Strong knowledge and proficiency with spreadsheet and presentation software including Microsoft Office (Word, Excel, PowerPoint, Outlook) 

Superior writing skills that are sufficient to create professional presentations and reports 

Excellent time management, organizational and analytical skills 

Excellent interpersonal communication, leadership and, relationship building skills 

Exceptional organizational skills; able to balance multiple priorities and projects, keeping all team members informed of progress and issues 

 

PRINCIPAL RESPONSIBILITIES - four to eight brief statements indicating what is done (action), how it is done (method or means) and why (end result).  List in order of importance.   

Key Point of Contact for change management client projects from scope definition to delivery. 

Partners with client leadership, serving as a trusted advisor for workplace strategy change initiatives.   

Works the full cycle of the project by conducting research and needs analysis, recommends and resolves issues identified, executes against a project plan and engages in reinforcement activities to ensure effective change has occurred.   

Draws upon functional best practices to develop and disseminate knowledge. Partners with client’s functional experts to develop and communicate change project hypotheses and conclusions 

Change management expert focused on the coordination of workplace design, technology best practices and solutions with the client’s culture, business and people 

Supports Workplace Strategy team and develops and helps clients create and implement effective change management strategies and plans to ensure successful and lasting change.  

Develop and effectively communicate the structure for individual change management project presentations and materials  Oversee, and when necessary participate, in the development of presentation materials and ensure the final product is succinct and delivers a powerful message 

Manage project time and invoice client for change management activity when required.  

Using Microsoft PowerPoint, Excel, and other applicable presentation tools, outline then develop models for client presentations  Ensure presentations are clear, address client questions and goals 

Review quantitative and qualitative analysis of data 

Review real estate and financial modeling, labor cost models and quantitative projections focused on change management requirements.  Includes advisory consulting and/or change management execution 

Use superior written and verbal communication skills to effectively influence clients 

Participate in team sales presentations 

Respond to team requests in a timely manner, meeting all team and project deadlines 

Support and participate in the training of new team members 

Build effective client relationships to help the team meet or exceed client needs 

Manage the day-to-day client relationship 

Conduct on-site interviews when needed to collect data 

Delegate and assign project work 

Provide data and analyses to support service line research and reports 

Develop and generate new business through client networking opportunities 

Participate actively in the research and development of white papers and industry reports 

Look for and make recommendations to apply new industry tools/technology to current projects 

25-50% travel 

Other job duties as assigned 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $123,250.00 - $145,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”