Hybrid - **3 days per week in our Newcastle office**

About the Role

The Cloud Operations (CloudOps) Team is responsible for ensuring Sage’s online product portfolio remains available, secure, and performant for customers worldwide. As a Senior CloudOps Hosting Consultant, you will play a critical role in bridging the gap between Partner Development and Operations by deploying patches, administering infrastructure, and improving automation using cloud technologies.
Comprehensive training and full certification on the X3 application will be provided, as this position requires an in-depth understanding of the X3 platform and a strong commitment to delivering exceptional service to both partners and customers. You will collaborate closely with the Global Centre of Excellence teams to deploy, monitor, and continuously optimise the Global X3 Cloud Service, ensuring high availability, reliability, and performance across multiple regions.
While this is not a 24/7 operational role, there will be an expectation for flexible on-call coverage to resolve service incidents and collaborate across global time zones.