Do you love managing a large portfolio of clients? If so, come join our team as a Client Service Account Manager where you will have direct responsibility for servicing a portfolio of large corporate or financial institution clients. 

As a Client Service Account Manager within the (X) team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities. 

Job responsibilities: 

Act as key advisor to the client, providing advice and consultation on decision making  Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues  Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities  Use product knowledge to recommend and participate in product enhancements and service delivery plans  Convey complex ideas and client issues with confidence  Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes 

Required qualifications, capabilities and skills: 

Minimum 3 years of relevant industry and/or functional experience  Understanding of core Treasury Services product sets  Ability to present oral and written communication in an organized, clear and confident manner  Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments  Ability to partner with internal colleagues and external clients  Applies sound judgment during the decision making process; evaluates risk factors  Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise