MISSISSAUGA, Ontario, Canada
3 days ago
Senior Client Relationship Specialist

Job Description

What is the opportunity?

You will be a key contact for account management including post sales activities, complex contractual and plan design inquiries, and installation of new business through client strategy.

What will you do?

Identify cross-selling opportunities and provide superior service in order to achieve regional sales targets as well as promoting group block retention and persistency rates within the RegionAccountable to resolve client/advisors inquiries by determining appropriate action for complex issues, both internally and externally, with minimal management involvement, in addition to proactively recommend solutions and ideas when resolving problemsEstablish relationships with producers and group plan administratorsAssist Sales Consultant with identifying opportunities for additional premium, participating in advisor meetings, preparing documents, ordering reports, etc.Process termination of policies, transfer of Agent of Record, plan design changes, legal name changes, billing etc.Maintain accurate producer contact information through Salesforce.com and Licensing and Compensation

What will you need to succeed?

Must have

Group Health and Dental knowledgeValid Ontario driver’s license and insured vehicleProven oral and written communication skillsExcellent time managementAccount management and problem resolution skillsExcellent presentation skills

Nice to have

Product knowledge for all Group lines of business is preferredExperience in the employee benefit service industrySystem knowledge – Salesforce.com, Content Manager, Microsoft Office, Group Portal, etc

What’s in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plansCompetitive pay and high-earning potentialAll the tools, training, and team support you need to grow your careerFlexible work/life balance optionsSophisticated RBCI software tools to boost your

Job Skills

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-09

Application Deadline:

2026-03-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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