Job Title

Senior Client Coordinator

Job Description Summary

The Sr. Client Coordinator role will require the individual to have a real estate license and have worked 5+ years within the industry. The successful candidate will work directly with a fee-earner team on one of Canada’s highest performing real estate teams. In this role, you will assist the team(s) by preparing written content, performing financial analysis, preparing client reports in accordance with the client requirements, as well as coordinating and preparing pitches/proposals, advertising and marketing with the team Administrative Assistant and sometimes other departments including research and marketing. The Sr. Client Coordinator will also assist the Administrative Assistant within the client/prospect relationship management (CRM) and communication by performing various related tasks related to pursuit, pipeline and finalizing deal management duties on a regular basis in accordance to firm reporting requirements. This role is subject to changing fee-earner, fee-earner team based on the business needs.

- Lead smaller transactions.
- Be the point on select listings and lead tours.
- Assist with client relationships.
- Oversee Administrative Assistant

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The candidate will support financial analysis, content preparation, survey preparation, pitch and/or proposal coordination, CRM management, tour coordination, run point on certain transaction and lead listings. As well as, coordinate project deliverables and timelines, working directly with fee-earners, as needed. Oversee and execute client reporting requirements.

KEY RESPONSIBILITIES:

CLIENT INTERACTION

Lead select transactions or support team with more significant transactionsAssist in drafting of offers to leaseCoordinate meetings with Client and teamAttend client meetings with fee-earner as neededCommunicate with Client on behalf of fee-earner to request necessary informationAssist in the scheduling of property showings and tours, work with Admin Assistant who will make the calls to coordinate tours. Perform property showings and tours on behalf of fee-earner as neededPrepare reporting per the client requirementsProvide status updates to Client as appropriate

PROPERTY LEVEL FINANCIAL ANALYTICS

Collaborate with Financial Analyst(s) in development of due diligence, financial analysis, and/or pulling and packaging compsWork with research team, as necessary, in retrieval of comps from systemsInterpret insights from financial analysis and develop written reports for clientsManage timelines and deliverables in response to client requests for analysisWork directly with client and fee-earners, as necessary, to capture information requestedDevelop and maintain deep understanding of marketCoordinate go-to-market activities, if necessary

PITCH AND/OR PROPOSAL COORDINATION

Assist with pitch and/or proposal coordination as neededCoordinate proposal and deal priorities, communicating priorities to team/fee-earnerWork with fee-earner and/or Marketing to develop written content of proposal based on direction from fee-earner as needed

SALES SUPPORT & COORDINATION

Coordinate with Administrative Assistant and execute marketing programs (InDesign, PowerPoint etc.) for listings and design materials suitable for newspaper/magazine ads, direct mailers and e-mail distribution i.e. flyers, postcards, newsletter updates, etc. Support completion of presentations/RFP responses etc.., including compilation and coordination with Marketing, Financial Analyst(s) and ResearchPrepare or work with Financial Analyst to prepare financial analysis reports related to needs of fee-earnerWork with Senior Associate and/or fee-earner(s) on reviews and updates to finalize the materialSupport preparation of RFP responses and competitive matrixes on behalf of fee-earners and distribute once approvedCoordinate drafting of leases, contracts, commission agreements, FINTRAC, co-broker agreements, including coordinating with, fee-earner, Legal, Client, and any other party associated with project for approval and executionWork with Administrative Assistant to provide any other administrative tasks required by C&W to facilitate the transaction of C&W real estate business

ASSIST CRM AND PIPELINE REPORTING

Manage CRM by overseeing Admin Assistant inputting new pursuits and updating current opportunities as necessary through deal management processResearch CRM for conflicts with potential pursuitsWork with Admin Assistant and fee earners, as needed, on pipeline reporting

MAINTAIN DATABASES – Oversee Admin Assistant with Database maintenance.

Understand and collect updates for new listings, lost listings, and changes to existing listingsReview database to ensure accuracy of team’s listingsProvide updates to Research based on activityPeriodically review third party sites to ensure accurate and up to date informationWork with Research team to update information, as needed using Site Solutions and other Research databasesProvide updates to third party based on open and closed opportunities/listingsRespond to Data RequestsReview data returned from Research team in response to request from fee-earner to review for completeness and accuracyProvide feedback to Research team based on needs of fee-earner

INVOICE PROCESSING/PAYING AND MANAGING RECEIVABLES – Oversee Admin Assistant in this function

Communicate with appropriate party any deal related expenses to ensure proper coding of expensesCollaborate with fee-earner and Revenue Accountant to identify and collect outstanding receivables

BACKGROUND AND EXPERIENCE

Possess strong organizational, time management and project management skills with a demonstrated ability to work both independently and within a team environmentReal estate license maintained in good standing at all timesBachelor’s DegreeKnowledge of Microsoft applications such as Word, Excel, PowerPoint, OutlookKnowledge in Adobe applications such as InDesign, Photoshop, Illustrator & AcrobatKnowledge of Salesforce a plusStrong written and oral communication skillsStrong analytic math and research skillsAbility to take direction from multiple sourcesKnowledge of commercial real estate terminology and nomenclatureExhibit a high level of professionalism and excellent interpersonal skillsAbility to meet deadlines without compromising accuracy, excellent product quality and attention to detail

Cushman & Wakefield uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.

 

This posting is for a new position.

 

 

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 72,250.00 - $85,000.00

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.

Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.

INCO: “Cushman & Wakefield”