We are seeking a candidates to join our JLT Public Sector NSW Claims Team at Marsh in the role of Senior Claims Consultant. This role will be based in our Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is integral to the delivery of claims management services to our clients. You will handle a portfolio of general insurance claims for NSW Local Government Clients, with a focus on liability and property claims.

We will count on you to:

Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims;Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with various third parties;Build and maintain rapport with clients;Analysing the of entitlements of cover to ClientsDealing with external reinsurers on a quarterly basisFoster relationships with internal and external stakeholders, including brokers, adjusters, underwriters, and reinsurers.

 

What you need to have:

7+ years of claims experienceExcellent written and oral communication skills;A strong customer service approach;The ability to remain calm under pressureWork flexibly when required;Previous experience in provide indemnity advice to stakeholdersDeductive reasoning and problem solving skillsThe ability to work in Australia.

 

What makes you stand out:

The following, while not required, would be highly regarded:

Experience in managing end to end complex public liability and property claimsRelevant tertiary qualifications, such as Law, Business/Commerce, Loss Adjusting or ANZIIF studies;Previous client facing experience.Previous experience in mentoring colleagues.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.