This is not your average Claims role. 

When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper?

A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the #MeToo movement, Racial Injustice and Covid. 

In this paperless environment, you will use your analytical skills to resolve workplace claims. 

We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims. 

The work is interesting. The environment is collaborative. 

Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team. 

Responsibilities after training include:

Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives 

Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies

Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims

Represent the company at meetings with management and business partners, as well as virtually at mediations. 

Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner. 

Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents

Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management

Assume part of Training responsibilities for new claim examiners

Provide coaching and guidance to new claim examiners

BA/BS College Degree Preferred. JD is helpful, but not required

3 to 5 years work experience, handling claims of a comparable complexity or working in a legal position

Excellent verbal and written communication skills

A personal commitment to superior performance that adds value to our company

Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts

An aptitude for evaluating, analyzing, and interpreting technical information

Sound decision making skills

Proven ability to work independently as well as part of a team

Must demonstrate a high level of initiative and leadership skills

Excellent time management, problem solving, and organizational skills are required

An ability to adapt to new ideas and situations

A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems

Additional Requirements:

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including:

Cultivating relationships with internal clients (e.g. underwriters) 

Developing the ability to analyze initial claim reports

Developing an understanding of the legal system

Understanding how to effectively investigate and document findings

Understanding Chubb’s products to appropriately determine coverage

Learning to interpret and apply insurance contracts

Learning how to negotiate settlements

The pay range for the role is $79,000 to $134,300. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.